Brian Fox
Richmond,VA
Summary
Transformational operations and industrial services leader with 20+ years of success guiding complex, multi-site organizations and accelerating profitable growth across global markets. Integrates expertise across manufacturing, service, retail, quality, logistics, and industrial supply chains with a focus on cultivating high-performing teams and delivering superior customer value.
Overview
19
19
years of professional experience
Work History
Operations Manager
Triple-S Steel
Richmond, VA
11.2025 - Current
- Own full P&L accountability across services, parts, installations, retrofits/remanufacturing, and warranty programs, driving profitable growth, margin expansion, and financial performance.
- Lead and develop managers and frontline leaders, building a high-performance culture focused on accountability, safety, customer service, and disciplined execution.
- Drive revenue growth across industrial products, and components while achieving profitability, market share, and business expansion objectives.
- Develop and execute strategic operating plans that increase market penetration, strengthen customer retention, expand service capabilities, and support long-term growth.
- Champion operational excellence and continuous improvement initiatives that improve service delivery, increase efficiency, enhance safety performance, and reduce operating costs.
- Strengthen executive-level customer relationships, resolve complex escalations, and partner with commercial teams to identify, develop, and close strategic growth opportunities.
- Leverage market intelligence, competitive insights, and industry trends to guide operational strategy, prioritize investments, and identify new revenue opportunities.
- Industrial Supply
Branch Operations Manager
Univar Solutions
Chester, VA
02.2019 - 08.2025
- Lead multi-site operations through a team of supervisors, consistently exceeding safety, operational, and financial performance targets.
- Drive sustained EBITDA growth and lead strategic initiatives that increased revenue by $13M, scaling from $59M to a projected $72M.
- Partner with commercial leadership to identify and capture new market opportunities, expand key accounts, and accelerate profitable growth.
- Establish a best-in-class safety culture, achieving 12 consecutive years with zero OSHA recordable incidents.
- Lead enterprise-wide operational improvements, enhancing productivity, throughput, and reliability across complex industrial systems, including a 37-tank tank farm.
- Oversee full regulatory compliance across OSHA, EPA, DOT, FDA, NSF, and all governing agencies, maintaining zero compliance gaps.
- Develop and execute capital investment strategies, aligning infrastructure expansion and process upgrades with long-term business growth objectives.
- Champion continuous improvement and safety excellence initiatives in partnership with regional leadership to strengthen operational performance and risk mitigation.
- Chemical Distribution
Business Manager - Accounting and Procurement
Virginia Department of Health
Richmond, VA
11.2017 - 02.2019
- Provide executive leadership over accounting and procurement functions, ensuring strong financial governance, cost discipline, and alignment with enterprise strategy.
- Redesign organizational structures and Employee Work Profiles (EWPs) to align talent capabilities with long-term business objectives and scalability.
- Build, lead, and develop high-performing teams, strengthening bench leadership and driving a culture of accountability and continuous improvement.
- Ensure the accuracy, integrity, and timeliness of monthly financial reporting to support executive decision-making and performance management.
- Standardize and enhance financial and operational processes to improve internal controls, drive efficiency, and enable consistent execution.
- Develop and execute short- and long-term financial and operational strategies to support growth, profitability, and organizational effectiveness.
- Establish a rigorous performance management cadence, leveraging regular reviews, KPI tracking, and goal setting to drive results and alignment.
- State Government
Operations Accountant
Wells Fargo
Richmond, VA
05.2016 - 02.2017
- Perform detailed analysis of financial transactions to ensure accurate classification, compliance, and alignment with accounting standards.
- Consolidate complex, multi-entity financial data into accurate and timely client reporting packages.
- Partner cross-functionally with client relationship managers to deliver tailored financial insights and exceed client expectations.
- Reconcile and manage holdback accounts, ensuring accuracy, timely settlement of funds, and effective cash flow management.
- Prepare and post journal entries while maintaining the integrity, accuracy, and completeness of financial records.
- Banking and Finance
General Manager of Store Operations
Lowe's Home Improvement
Chester, VA
01.2008 - 01.2013
- Led the rapid startup and stabilization of a new $33M retail operation, achieving full operational readiness within a 4-month launch window.
- Built and scaled a high-performing organization of up to 180 employees, including hiring, onboarding, and developing 140 team members to support long-term growth.
- Held full P&L accountability, driving revenue growth, margin performance, and disciplined cost management across all operational functions.
- Executed enterprise-level cost optimization strategies, delivering sustained reductions in controllable expenses and a 2% expense improvement that increased annual profit by $140K.
- Established industry-leading inventory and asset protection practices, maintaining shrink at 0.83% (beating target) and strengthening overall inventory integrity.
- Drove operational excellence and compliance across all functions, exceeding audit benchmarks with an 87% operations assessment score (above 85% regional target), including Sarbanes-Oxley compliance.
- Implemented standardized processes and procedures across merchandising, staffing, and operations to improve consistency, scalability, and execution.
- Strengthened strategic relationships with customers, employees, and community stakeholders to enhance brand presence and drive sustained business performance.
- Retail Operations
Education
Master of Business Administration (MBA) - Accounting
Southern New Hampshire University
Bachelor of Science (BS) - Accounting
Strayer University
Skills
- Operational Transformation & Continuous Improvement
- Multi-Site Operations Leadership
- P&L Management & EBITDA Growth
- Industrial Services & Manufacturing Operations
- Supply Chain, Logistics & Inventory Optimization
- Cost Reduction & Productivity Improvement
- Strategic Planning & Execution
- Commercial Operations & Revenue Growth
- Quality Management & Process Excellence
- Customer Experience & Service Level Improvement
- Team Building, Leadership Development, Talent Strategy & Succession Planning
- Change Management & Organizational Transformation
- Cross-Functional Leadership (Operations, Sales, Supply Chain, Quality)
- Global Operations & Market Expansion
- Data-Driven Decision Making & KPI Performance Management
Timeline
Operations Manager
Triple-S Steel
11.2025 - Current
Branch Operations Manager
Univar Solutions
02.2019 - 08.2025
Business Manager - Accounting and Procurement
Virginia Department of Health
11.2017 - 02.2019
Operations Accountant
Wells Fargo
05.2016 - 02.2017
General Manager of Store Operations
Lowe's Home Improvement
01.2008 - 01.2013
Bachelor of Science (BS) - Accounting
Strayer University
Master of Business Administration (MBA) - Accounting
Southern New Hampshire University