A versatile professional who is dedicated to making a safe and happy environment. Strong work ethic and the ability to learn about and communicate information about products to guests.
Overview
13
13
years of professional experience
Work History
Teacher
Montgomery County Public Schools
Rockville, MD
11.2011 - Current
Served in leadership roles managing both adults and students for special programs and events.
Leadership roles included 8th Grade Team Leader and Athletic coordinator.
Developed and implemented lesson plans based on curriculum objectives.
Established positive relationships with parents to ensure effective communication regarding student progress and well-being.
Utilized technology-based learning tools to enhance classroom instruction.
Collaborated with colleagues to plan lessons that integrate various subject areas into a cohesive unit of study.
Tasting Room Associate
Rocklands Farm
Poolesville, MD
05.2017 - 03.2020
Greeted visitors to the tasting room, answered questions and provided assistance as needed.
Organized wine tastings for guests, including set up, pouring wines, and cleaning up afterwards.
Provided customers with detailed information about the winery's products and services.
Performed cash register transactions accurately and efficiently.
Checked IDs when necessary to ensure legal age requirements were met prior to serving alcohol.
Used POS systems to complete customer orders.
Server, Bus Boy and Host
The Olney Grille
Olney , MD
07.2011 - 12.2011
Answered customer inquiries regarding the menu, restaurant services, and special promotions.
Processed payments from customers using a POS system.
Checked identification for guests who appeared under age 21.
Provided excellent customer service by anticipating customer needs.
Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
Education
Certifcate - Educational Leadership
Hood College
Frederick, MD
05-2023
Master of Education - Educational Technology
University of Maryland Global Campus
College Park, MD
12-2016
Bachelor of Arts - History And Secondary Education
Salisbury University
Salisbury, MD
05-2011
Skills
Manage people (adults and children)
Experience in customer service
Background using a POS system
Daily planning
Daily operations, stocking supplies, keeping a clean work environment
Collaboration with other adults for daily activities
Provided wine tastings and educated customers on the wine itself
Timeline
Tasting Room Associate
Rocklands Farm
05.2017 - 03.2020
Teacher
Montgomery County Public Schools
11.2011 - Current
Server, Bus Boy and Host
The Olney Grille
07.2011 - 12.2011
Certifcate - Educational Leadership
Hood College
Master of Education - Educational Technology
University of Maryland Global Campus
Bachelor of Arts - History And Secondary Education
Building Service Worker at Montgomery County Public Schools(Montgomery Blair)Building Service Worker at Montgomery County Public Schools(Montgomery Blair)