As a reliable Shift Leader in the restaurant sector with over half a decade of hands-on experience, I have consistently excelled in delivering top-notch customer service in high-velocity environments. In my current role as the Lead Server and Training Specialist at Batch Southern Kitchen in West Palm Beach, I have refined my competencies in staff development, team synergy, and conflict resolution. My leadership acumen is further amplified in my capacity as a Server Trainer, where I demonstrate proficiency in strategic planning, multitasking, and effectively managing heavy workloads under pressure.
My academic background in psychology from Florida Atlantic University enriches my team-oriented initiatives, fostering a culture of motivation and robust interpersonal relationships with both staff and patrons. Before joining Batch, I was an integral part of the founding team at Sicilian Oven in Wellington. There, I cultivated a fervent interest in sales, a commitment to service excellence, and a knack for community engagement. This foundational experience has invigorated my desire to broaden my skill set into the bartending sphere, a domain characterized by creativity, meticulousness, and exceptional customer relations.
Known for my adaptability, I possess an intuitive sense for predicting customer preferences and providing personalized menu suggestions. My dedication to exceeding expectations is evident in my willingness to cater to specific dietary needs and uphold stringent food safety protocols. Beyond my professional commitments, I relish quality moments with loved ones and partake in outdoor pursuits such as surfing and soccer. I embody a harmonious blend of steadfast academic curiosity, mastery in restaurant sales, and a solid ethical framework, all contributing to my compelling professional persona and my unwavering commitment to delivering unparalleled dining experiences.
Cory Cooper
Mel Klein
Dennis Zarrella