Brian Fugate
Huber Heights
Summary
Detail-oriented Utility Clerk with expertise in utility account management, reporting, and work order processing. Proven ability to enhance operational efficiency through strong communication and problem-solving skills.
Overview
15
15
years of professional experience
Work History
Utility Clerk
VineBrook Homes LLC
Dayton
09.2021 - Current
- Facilitated processing of utility work orders by coordinating with utility providers and conducting account research.
- Researched new market providers to support onboarding of additional units.
- Coordinated with providers to identify past-due balances and service periods.
- Communicated with residents to address utility inquiries through verbal and written correspondence.
- Assisted internal personnel with various utility inquiries.
- Maintained comprehensive utility reports, spreadsheets, and accounts payable files.
- Performed audits on utility providers' service areas to ensure accuracy and coverage.
- Organized office supplies efficiently, placing timely orders to prevent shortages.
UV Press Operator
4Over, INC
Huber Heights
08.2017 - 10.2020
- Accurately set up the fold, adjusting the roll mechanisms, tension, and guide devices.
- Monitored and controlled operations of auxiliary equipment.
- Performed preventative and regular maintenance on printing press machines and auxiliary equipment.
- Inspected printed products for clarity, color accuracy, and conformities.
- Maintained adequate productivity by setting and enforcing deadlines.
- Installed, adjusted, dismantled, reassembled, and removed parts and equipment.
- Cleaned, lubricated, and repaired machinery for optimal performance.
- Kept machines running at peak efficiency.
- Followed work orders to select proper materials, make accurate cuts, and complete a precise finished product.
- Adhered to company and OSHA safety procedures to protect team members products and equipment
Assistant Manager
Jiffy Lube
Huber Heights
06.2010 - 05.2016
- Planned and prepared workflow schedules, delegated tasks for a three to five-member team.
- Collaborated with the store manager to develop strategies for achieving sales and profit goals.
- Cultivated hands-on training assessment guidance, and performance monitoring programs to coach and monitor employees.
- Completed inventory audits.
- Managed personal scheduling, facilitating adequate coverage to meet demand.
- Enforced company policies and procedures.
- Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
- Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top quality personnel
Education
Certifications - Electrical Engineering
Sinclair Community College
Dayton, OH06-1999
Skills
- Utility account management
- Utility reporting
- Work order processing
- Account research
- Service audit
- Customer relationship management
References
References available upon request.
Timeline
Utility Clerk
VineBrook Homes LLC
09.2021 - Current
UV Press Operator
4Over, INC
08.2017 - 10.2020
Assistant Manager
Jiffy Lube
06.2010 - 05.2016
Certifications - Electrical Engineering
Sinclair Community College
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