Brian Gainey
Charlotte,NC
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
4
4
years of professional experience
Work History
Cash Washer
Managed Labor Solutions
02.2025 - Current
- Maintained clean and hazard-free work areas.
- Kept equipment in good working order and properly stored between jobs.
- Washed between 5-10 cars an hour.
- Vacuumed and steam cleaned interior floors carpet and seating.
Sales Associate
Rack Rooms Shoe Store
12.2022 - Current
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed efficient cash register operations.
- Managed inventory to ensure product availability, contributing to uptick in sales.
Sales Associate
Harris Teeter
07.2021 - 09.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies.
- Built relationships with customers to encourage repeat business.
Education
Bachelor of Science - Information Technology
North Carolina Central University
Durham, NC05-2027
Skills
- Active listening
- Critical thinking
- Customer service
- Time management
- Goal oriented
- Decision-making
Timeline
Cash Washer
Managed Labor Solutions
02.2025 - Current
Sales Associate
Rack Rooms Shoe Store
12.2022 - Current
Sales Associate
Harris Teeter
07.2021 - 09.2022
Bachelor of Science - Information Technology
North Carolina Central University
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