With a proven track record at Northrop Grumman, I excel in financial analysis and customer service, blending analytical prowess with empathy to drive strategic decisions and enhance client satisfaction. My expertise in complex problem-solving and dedication to process improvement have significantly contributed to operational efficiency, showcasing a unique blend of technical and interpersonal skills.
Overview
1
1
Certification
Work History
Cashier
Terribles Herbst Convienence
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Assisted customers with returns, refunds and resolving transaction issues.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Stocked, tagged and displayed merchandise as required.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Answered questions about store policies and addressed customer concerns.
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Addressed customer needs and made product recommendations to increase sales.
Mentored new employees on cashier duties and best practices, improving overall staff performance.
Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Streamlined checkout process for increased efficiency and reduced waiting times.
Promoted store promotions and incentive programs to increase overall sales revenue.
Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
Implemented loss prevention strategies, reducing instances of theft at checkout.
Improved store atmosphere with thorough and prompt cleaning of checkout area.
Increased sales of promotional items by informing customers about current offers.
Enhanced customer loyalty by participating in rewards program enrollment.
Managed cash drawer accurately, ensuring all transactions balanced at end of day.
Fostered positive customer relations by resolving complaints and inquiries promptly.
Facilitated smoother checkout process, trained new employees on POS systems.
Performed cash, card, and check transactions to complete customer purchases.
Operated cash register to record transactions accurately and efficiently.
Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Sr. Financial Analyst
Northrop Grumman
Provided valuable insights by leading monthly variance analysis reviews between actual results and budget/forecast expectations.
Enabled informed decision-making by presenting key findings from complex data sets in clear, concise formats for senior leadership team members.
Trained new analysts on corporate policies and procedures and implemented mentoring program, reducing onboarding time.
Reviewed statistical information to determine financial trends for use in investment planning.
Collaborated with cross-functional teams to drive process improvements and increase operational efficiency.
Facilitated accurate expense tracking through diligent maintenance of general ledger accounts and reconciliations.
Improved budget forecasting through meticulous monitoring of expenses and revenue streams.
Developed comprehensive financial models that informed strategic decision-making for the organization.
Increased financial accuracy by conducting in-depth analyses of financial data and trends.
Maximized company resources by performing ad-hoc analyses supporting cost reduction initiatives across departments.
Played a pivotal role in annual budget planning, collaborating with department heads to allocate resources strategically.
Created and maintained precise and accurate models, charts and reports.
Assisted in preparation of presentations, data tables and other documents for investor meetings.
Reviewed and analyzed project spending throughout project life cycle.
Created financial strategies to optimize portfolio performance and reduce risk.
Material Cost Estimater
C.L.Peck Construction
Maintained strong attention to detail while managing multiple projects in a fast-paced environment, ensuring timely delivery of high-quality work.
Streamlined the estimation process by developing standardized templates and procedures for consistent results.
Optimized resource allocation by evaluating historical data and forecasting future needs based on anticipated projects.
Analyzed buildings to prepare estimates for Type work.
Coordinated product installation and scheduled experienced crews to achieve project scopes of work.
Collaborated with project managers to establish realistic budgets and timelines, ensuring successful project delivery.
Prepared material orders to complete projects on time and within budget.
Analyzed designs and performed accurate cost analysis.
Kept abreast of industry trends and technological advancements, incorporating relevant data into cost estimation models as needed.
Established credibility with clients and internal stakeholders through consistent delivery of accurate cost estimates.
Conducted site visits and provided recommendations and informed advice regarding site viability.
Coordinated with cross-functional teams to gather necessary information for accurate cost estimations and budget development.
Ensured compliance with company policies, contract requirements, and regulatory guidelines during the estimation process.
Reduced project costs by conducting comprehensive cost analyses and implementing effective cost-saving measures.
Used various types of costing models to complete and document technical estimates.
Communicated with builders and contractors on residential and commercial projects to deliver status updates to customers.
Gathered cost and material data for accurate and up-to-date information on material and labor costs.
Tracked project costs and expenses to monitor progress and identify and mitigate deviations from original estimate.
Analyzed plans and specifications to identify scope and cost of projects.
Stayed current with industry regulations and standards to produce cost estimates in compliance with all relevant laws.
Education
HS Diploma - General Studies
EDGERTON Senior High School
Edgerton, WI
06.1974
Skills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Time management skills
Cash handling
Cleaning and sanitizing
Team collaboration
Customer service excellence
Money handling
Reliability and punctuality
Cash handling and management
Customer relations
Cash register operation
Written and verbal communication
Order taking
Professionalism and courtesy
Cash management
Cash register systems
Cash handling expertise
Product restocking
Product knowledge
Refunds and exchanges
Merchandise restocking
Complex Problem-solving
Issue resolution
Cash drawer balancing
POS system operations
Payment collection
POS systems
Staff training
ID verification
Attention to detail
Inventory management
Currency counting
Inventory control
Order packaging
Decision making aptitude
Sales expertise
Retail merchandising
Drawer balancing
Point of sale operation
Purchase assistance
Point of sale proficiency
Reports and documents
Fraud prevention awareness
Loss prevention
Liquor regulations and compliance
Liquor law compliance
Spirit, wine, and beer expertise
Multitasking and organization
Clear communication
Empathy and patience
Inventory restocking
Training and onboarding
Complaint resolution
Credit card processing
Basic math
Visual merchandising
Upselling techniques
Promotions and discounts
Point-of-sale system
Merchandise exchange
Scanner operations
Gift card handling
Checkout monitoring
Credit and cash transactions
Problem-solving
Honest and dependable
Certification
Food Handler Certification (FHC) - State or County Health Departments.
Nevada Alcohol Education Card -Ace Bartending Academy - 01/26/2024
Timeline
Cashier
Terribles Herbst Convienence
Sr. Financial Analyst
Northrop Grumman
Material Cost Estimater
C.L.Peck Construction
HS Diploma - General Studies
EDGERTON Senior High School
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