Summary
Overview
Work History
Education
Skills
Languages
Timeline
AccountManager

Brian Garcia

Rome,GA

Summary

Im a quick learner ready for any task and to learn anything. Im not scared to ask questions so I can perfectly complete my task. Im

available anytime. I work very efficiently with co workers. I do my task all in a time efficient manner

Overview

5
5
years of professional experience

Work History

Assistant Manager

Dollar Tree
08.2022 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.

Overnight Stocker

Walmart
08.2021 - 06.2022
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
  • Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
  • Scanned shelves and product cases to locate expired, outdated, and spoiled items.
  • Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Maintained neat, organized stockroom free of hazards.
  • Consistently met or exceeded established stocking goals while maintaining accuracy in product placement throughout the store.
  • Maintained a safe working environment by adhering to company safety procedures and promptly addressing potential hazards.

Laborer

Coosa Steel
02.2021 - 05.2021
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Performed general housekeeping and cleaning tasks.
  • Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.

Laborer

Coosa Steel
08.2019 - 02.2020
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Performed general housekeeping and cleaning tasks.
  • Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.

Online Grocery Associate

Walmart
04.2023 - 06.2023
  • Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
  • Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Tracked substitutions and informed customers of changes.
  • Assisted in training new Online Grocery Associates, sharing best practices for efficient order processing and customer service techniques.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Contributed to a positive work environment through effective communication and teamwork among fellow associates.
  • Maintained high levels of accuracy in order fulfillment, ensuring customer satisfaction and repeat business.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.

Education

High School Diploma -

Pepperell High School
Lindale, GA
05.2021

Skills

  • Money Handling
  • Customer Relations
  • Product and service knowledge
  • Task Delegation
  • Customer Service
  • Multitasking Abilities
  • Time Management
  • Organizational Skills
  • Multitasking
  • Active Listening
  • Excellent Communication
  • Good Judgment
  • Attention to Detail

Languages

Spanish
Native or Bilingual

Timeline

Online Grocery Associate

Walmart
04.2023 - 06.2023

Assistant Manager

Dollar Tree
08.2022 - Current

Overnight Stocker

Walmart
08.2021 - 06.2022

Laborer

Coosa Steel
02.2021 - 05.2021

Laborer

Coosa Steel
08.2019 - 02.2020

High School Diploma -

Pepperell High School

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Brian Garcia