Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Brian Garza

Palm Springs,CA

Summary

Diligent Hospitality Worker with great people skills. Dedicated to providing guests with best-in-class service and elevating reputation of establishment. Equipped to reliably meet standards and go above requirements to help team members with wide-ranging hospitality needs.

Overview

22
22
years of professional experience

Work History

Handyman

John Mulchay
Palm Springs
02.2018 - 06.2024
  • Performed basic carpentry work such as building, assembling, repairing furniture and cabinets.
  • Replaced faulty door handles, hinges and locks.
  • Installed kitchen appliances such as refrigerators and dishwashers.
  • Painted walls and ceilings to refresh the look of a room or area.
  • Repaired plumbing problems such as leaking pipes, clogged drains and malfunctioning toilets.
  • Prioritized handyman jobs by identifying urgent and important projects with concern for customer safety and security.

Bellman

Hotel Zozo
Palm Springs
03.2006 - 12.2017
  • Greeted visitors pleasantly upon arrival and offered immediate assistance.
  • Transported guests' luggage to their room or other designated areas within the hotel premises.
  • Ensured all guest requests were handled promptly and efficiently.
  • Assisted guests with check-in procedures and provided them with keys to their rooms.
  • Offered guests details regarding hotel's amenities, local arts and culture, nightlife, dining options, attractions and museums.
  • Monitored area surrounding hotel and addressed potentially dangerous people and situations.

Valet

Doral Desert Princess Resort
Cathedral City, CA
07.2007 - 11.2011
  • Greeted customers and opened doors for them upon arrival.
  • Provided parking services in a timely manner, including valet parking, self-parking, and shuttle services.
  • Informed guests of location of hotel reception, concierge and lounges.
  • Cleaned parking lot regularly by removing trash and cleaning up spills.
  • Monitored parking area for safety, security and general customer concerns.

Banquet Server

Hotel del Coronado
Coronado , CA
06.2002 - 09.2005
  • Greeted guests upon arrival and provided assistance throughout the event.
  • Answered questions regarding menu items and assisted guests in making selections.
  • Checked guest satisfaction levels throughout the event ensuring their needs were met promptly and courteously.
  • Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
  • Collaborated with kitchen staff to deliver food smoothly, adapting service based on customer requests and kitchen readiness.

Education

High School Diploma -

Coronado High School
Coronado, CA
06-2001

Skills

  • Friendly, Positive Attitude
  • Dependable and Responsible
  • Organization and Time Management
  • Communication
  • Training & Development
  • Analytical and Critical Thinking

Affiliations

  • I enjoy spending time with friends and family on my days off.
  • I enjoy all sports but basketball is my favorite. I enjoy playing as much as watching!
  • It would be great to be part of a company team someday if possible, would love to coordinate.

Timeline

Handyman

John Mulchay
02.2018 - 06.2024

Valet

Doral Desert Princess Resort
07.2007 - 11.2011

Bellman

Hotel Zozo
03.2006 - 12.2017

Banquet Server

Hotel del Coronado
06.2002 - 09.2005

High School Diploma -

Coronado High School

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Brian Garza