Dynamic professional with a strong work ethic and exceptional customer service skills, recognized for achieving 100% scores with mystery shoppers at Shay Oil Co Inc. Proven ability in cash handling and staff training, enhancing operational efficiency and customer engagement. Committed to fostering positive relationships and ensuring a superior shopping experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cashier
Shay Oil Co Inc,/chevron Franchise
06.2022 - 05.2025
Assisted customers by answering questions and providing product information.
Worked flexible schedule and extra shifts to meet business needs.
Built relationships with customers to encourage repeat business.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Ensured store cleanliness and organization to enhance shopping experience.
Checked in vendors recited orders
General maintenance of store.
, Received all performance bonuses, scored 100% with mystery shopper twice,received all bonuses the company could offer cashier
handled all the night shift duties. end of day reports
Barista duties
Stocked cooler
Maintained accurate cash drawer, ensuring all funds balanced at shift end.
Assisted customers with inquiries, providing exceptional service and product knowledge.
Maintenance/Lead Grill Cook
ARRC
03.2021 - 01.2022
Oversaw daily maintenance operations, ensuring equipment reliability and safety compliance.
Developed and implemented preventive maintenance schedules to enhance operational efficiency.
Trained and mentored junior staff on maintenance procedures and best practices.
Conducted inspections to identify issues, facilitating timely repairs and minimizing downtime.
Maintenance Supervisor
La Casa De Quartzsite/ Quartzsite Sr Living
02.2019 - 02.2021
Supervised maintenance team, ensuring adherence to safety protocols and operational standards.
Coordinated preventive maintenance schedules, enhancing equipment reliability and reducing downtime.
Conducted inspections and assessments of facilities, identifying areas for improvement in operations.
Trained new technicians on machinery operation and maintenance procedures, improving team efficiency.
Complete rehabilitation of Apartment for next tenant
Education
No Degree - Business Administration And Management
AIU University
Illinois City, IL
Skills
Customer engagement
Customer service
Strong work ethic
Patience and empathy
Time management skills
Cash handling
Customer service excellence
Money handling
POS system operations
Payment collection
POS systems
Staff training
Attention to detail
Certification
[Area of certification], [Company Name] - [Timeframe]Certified Propane dispenser
[Area of certification] Training - [Timeframe]Food handler safety card
[Area of certification] Training - [Timeframe]Safety in the workplace, EPA classes for hazardous spills/cleanups
Timeline
Cashier
Shay Oil Co Inc,/chevron Franchise
06.2022 - 05.2025
Maintenance/Lead Grill Cook
ARRC
03.2021 - 01.2022
Maintenance Supervisor
La Casa De Quartzsite/ Quartzsite Sr Living
02.2019 - 02.2021
No Degree - Business Administration And Management