Brian Gleason
Manahawkin,United States
Summary
I’ve worked in the service industry for 12 plus years. This has given me the ability to work in high paced environments, communicate with customers/clients, gain knowledge of the craft I’m working in and overall perform all tasks in the most efficient manner possible. My time with Ecolab taught me hands on work with electrical and water lines, working hands on in tight spaces, utilization of specific tools for specific jobs, communication with my fellow coworkers and overall creating a positive experience for all clients.
Overview
13
13
years of professional experience
Work History
Sales Representative
Ecolab
Philadelphia, PA
10.2024 - 10.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Working hands on with commercial grade dishwashers
- Working with Electrical, Waterlines, Emergency shut off Power boxes and chemicals.
- Working with a computer and cell phone to for clients and emails
- Operating company vehicle in a safe manner
- Organization
- Working alone and with Coworkers to perform duties in a timely and safe manner
Server
Yellowfin
Surf City, NJ
05.2011 - 10.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Food knowledge and special food descriptions recited from memory
- High paced environment while creating a friendly atmosphere for guests
- Working/standing on feet for extended hours
- Communication between chefs and front of house
Education
Bachelors Degree - Business Management
Saint Leo University
Saint Leo, FL09.2016
Associates Degree - Liberal Arts
Ocean County College
Toms River, NJ09.2012
HS Diploma - General HS Education
Southern Regional High School
Manahawkin, NJ09.2010
Skills
- Completing tasks efficiently
- Problem solving
- Hands on work
- Ability to learn and listen to peers
- Flexible hours and being on time
- Communicating with clients in an understandable and efficient manner
- Working with computers/cell phone
- Can work long hours and complete tasks efficiently
Timeline
Sales Representative
Ecolab
10.2024 - 10.2024
Server
Yellowfin
05.2011 - 10.2024
Bachelors Degree - Business Management
Saint Leo University
Associates Degree - Liberal Arts
Ocean County College
HS Diploma - General HS Education
Southern Regional High School