Summary
Overview
Work History
Education
Skills
Timeline
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Brian Glende

Chesapeake

Summary

Dynamic professional with experience at Kroger's Grocery, excelling in food safety compliance and customer interaction. Proven ability to enhance product freshness and maintain sanitation standards, fostering a welcoming environment. Recognized for building strong customer relationships and effectively managing inventory, ensuring optimal product rotation and satisfaction.

Overview

7
7
years of professional experience

Work History

Dairy Clerk

Kroger's Grocery
12.2024 - 02.2025
  • Restocked cases with new merchandise and removed expired items for proper disposal.
  • Handled large dairy section by maintaining section cleanliness, product rotation and displays.
  • Identified unsafe conditions and notified store management for correction.
  • Satisfied customer orders for fresh products.
  • Answered questions from customers and discussed new products placed in dairy cases.
  • Notified management of customer or employee accidents.
  • Adhered to food safety regulations and guidelines.
  • Stayed current with present, seasonal and special promotions.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Developed strong rapport with customers and created positive impression of business.
  • Used in-store system to locate inventory and place special orders for customers.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Instructor

Master Parks Tae Kwon Hero's
02.2018 - 04.2022
  • Applied various teaching aids to minimize learning gaps and instruct and motivate students.
  • Evaluated and revised lesson plans and course content to achieve student-centered learning.
  • Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
  • Improved student performance by defining clear goals and communicating performance metrics.
  • Oversaw curriculum development and implementation in alignment with best practices.
  • Promoted classroom safety, collaboration, and best practices.
  • Observed and adopted new techniques from skilled instructors and lecturers.
  • Tested and evaluated students on materials presented in workshops and classes.
  • Adapted teaching methods and materials to meet students' varying needs.
  • Evaluated students' understanding of course material through examinations and in-depth essay writing.
  • Shifted between formal and informal methods of teaching to keep students engaged.
  • Helped students explore concepts with engaging, learning-focused activities.
  • Increased educational expertise and knowledge by participating in instructor-oriented workshops.
  • Participated in department meetings to provide input to colleagues about student achievement and improvement.

Education

High School Diploma -

Evergreen ALC
Vancouver, WA
05-1989

Skills

  • Food safety compliance
  • Communication
  • Task delegation
  • Shipment processing
  • Product stocking
  • Proper product rotation
  • Freshness control
  • Stock rotation
  • Sanitation standards
  • Verbal and written communication
  • Customer interaction

Timeline

Dairy Clerk

Kroger's Grocery
12.2024 - 02.2025

Instructor

Master Parks Tae Kwon Hero's
02.2018 - 04.2022

High School Diploma -

Evergreen ALC

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