Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Brian Golden

Tallahassee,FL

Summary

Results-oriented professional with track record of managing various projects from inception to completion. Known for high standards and strong focus on achieving results through effective team collaboration and adaptability. Expertise in project management and client relations, with reliable and flexible approach to dynamic work environments.

Overview

17
17
years of professional experience

Work History

Independent Contractor

Yellow Cab
09.2020 - 12.2020
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
  • Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.

Delivery Driver & Assistant Store Manager

Domino's Pizza
10.2004 - 02.2015
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.

Deli Associate & Multiple Store Supervisor

Publix
09.2005 - 04.2012
  • Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
  • Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
  • Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Went to all departments in multiple stores to ensure that employees were maintaining Publix standards for customers.

Cashier

Best Buy
10.2008 - 01.2009
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Undergraduate Research Assistant

College of Medicine - Florida State University
09.2007 - 12.2008
  • Recorded data and maintained source documentation following good documentation practices.
  • Maintained detailed records of all experiments conducted, ensuring easy accessibility and proper documentation procedures were followed.
  • Developed skills in various research methodologies, ensuring high-quality work across diverse projects.
  • Contributed to the completion of multiple research projects, managing time effectively to meet deadlines.
  • Participated in regular lab meetings, contributing valuable insights and suggestions for ongoing projects.
  • Compiled data into reports and disseminated to the professor for review.
  • Streamlined data collection processes for improved accuracy and efficiency in research activities.
  • Work was published under Michael J Overton in webMD.

Math and English Peer Tutor

Lake Sumter State College
09.2004 - 08.2005
  • Helped fellow students prepare for quizzes and examinations.
  • Assisted other students with homework and provided supplementary instruction.
  • Served as a mentor to struggling students, providing emotional support alongside academic assistance when necessary.
  • Promoted development of good study habits and learning skills.
  • Assisted students in improving their grades by offering personalized learning strategies tailored to individual needs.

Retail Associate - Chocolatier

Walt Disney World Company
07.2003 - 06.2004
  • Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
  • Managed inventory effectively, ensuring proper stock levels and timely replenishment of products.
  • Maintained strict adherence to food safety standards during all stages of production, ensuring top-notch product quality.
  • Enhanced customer satisfaction by creating visually appealing and delicious chocolate products.

Education

Bachelor of Science - Chemical Engineering

Florida State University
Tallahassee, FL

Associate of Science - Pre-Engineering (Nuclear And Chemical Engineering)

Santa Fe College
Gainesville, FL
05-2005

Skills

  • Client relationship building
  • Workload management
  • Deadline adherence
  • Safety compliance
  • Team leadership
  • Complex Problem-solving
  • Task delegation

Interests

  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Rock Climbing
  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Animal Care

Timeline

Independent Contractor

Yellow Cab
09.2020 - 12.2020

Cashier

Best Buy
10.2008 - 01.2009

Undergraduate Research Assistant

College of Medicine - Florida State University
09.2007 - 12.2008

Deli Associate & Multiple Store Supervisor

Publix
09.2005 - 04.2012

Delivery Driver & Assistant Store Manager

Domino's Pizza
10.2004 - 02.2015

Math and English Peer Tutor

Lake Sumter State College
09.2004 - 08.2005

Retail Associate - Chocolatier

Walt Disney World Company
07.2003 - 06.2004

Bachelor of Science - Chemical Engineering

Florida State University

Associate of Science - Pre-Engineering (Nuclear And Chemical Engineering)

Santa Fe College

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