Summary
Overview
Work History
Education
Skills
Timeline
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Brian Gonzalez

Clovis,CA

Summary

Dedicated and hardworking college student with strong customer service, communication, and problem-solving skills. Quick learner with a strong work ethic, able to adapt to fast-paced environments and collaborate effectively with teams. Seeking opportunities to apply my skills in a professional setting while gaining valuable experience for future career growth.

Overview

3
3
years of professional experience

Work History

Service Champion

Taco Bell
10.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Monitored food safety standards to uphold health regulations.
  • Managed kitchen inventory for optimal stock levels and reduced waste.
  • Cooked meals to meet customer dietary preferences and special requests.
  • Prepared diverse menu items by following standardized recipes and presentation guidelines.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Fuel Technician

Signature Flight Support
06.2023 - 03.2024
  • Implemented innovative solutions for recurring issues, reducing maintenance costs significantly.
  • Fueled countless vehicles daily, from tractors to planes, while maintaining accurate records of dispensed fuel for invoicing and inventory purposes.
  • Effectively communicated with management and colleagues on staff scheduling, customer service and fuel inventory status.
  • Conducted daily checks on overfill protection equipment to meet environmental requirements.
  • Adapted quickly to changing weather conditions, adjusting fueling techniques as necessary to accommodate fluctuations in temperature or wind patterns.
  • Assisted in training new plane fuelers on company procedures and safety guidelines, helping to maintain a knowledgeable workforce.
  • Actively participated in ongoing professional development opportunities within the aviation industry to stay current on best practices in plane fueling operations.
  • Utilized advanced fueling equipment for precise measurement and delivery of various types of aviation fuels into aircrafts'' tanks.
  • Reduced fuel waste by accurately calculating fuel requirements based on flight plans and aircraft specifications.
  • Regularly conducted quality checks on delivered fuels, verifying compliance with industry standards before distribution to aircrafts.
  • Maintained high standards of safety by consistently inspecting and monitoring equipment for potential issues or malfunctions.
  • Enhanced fueling efficiency by implementing and adhering to strict safety protocols during the refueling process.
  • Minimized downtime for aircraft by proactively identifying potential fueling issues and addressing them before refueling operations began.
  • Consistently met all FAA regulations regarding fuel handling and storage, ensuring a safe work environment at all times.
  • Provided excellent customer service to pilots and airline representatives, addressing concerns promptly and professionally.
  • Ensured timely completion of fueling tasks, allowing planes to maintain their scheduled departure times.

Cashier

Food Max
11.2022 - 04.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Addressed customer needs and made product recommendations to increase sales.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.

Track Crew Supervisor

MB2 Raceway
12.2021 - 10.2022
  • Improved track safety by conducting regular inspections and identifying potential hazards.
  • Reduced downtime on tracks by swiftly addressing identified issues and implementing appropriate solutions.
  • Contributed to a safe working environment by adhering to established safety protocols and guidelines at all times.
  • Proactively addressed any concerns or questions from team members regarding job duties or procedures.
  • Enhanced crew efficiency through clear communication and effective coordination of tasks.
  • Trained new employees on proper kart operation, safety protocols, and company procedures to ensure seamless integration into the team.
  • Maintained positive relationships with racers, addressing concerns or problems promptly to ensure customer satisfaction.
  • Increased repeat business through exceptional customer service and attention to detail in kart preparation.
  • Managed race scheduling efficiently to minimize wait times for customers while maximizing track utilization.
  • Reduced accidents on the track by vigilantly monitoring racer behavior and intervening when necessary to maintain safety standards.

Education

High School Diploma -

Clovis East High School
Clovis, CA
06-2023

Skills

  • Strong work ethic
  • Cleaning and sanitizing
  • Taking orders
  • Exceptional communication
  • Safe food handling
  • Customer Service
  • Time management skills
  • Cash handling

Timeline

Service Champion

Taco Bell
10.2024 - Current

Fuel Technician

Signature Flight Support
06.2023 - 03.2024

Cashier

Food Max
11.2022 - 04.2023

Track Crew Supervisor

MB2 Raceway
12.2021 - 10.2022

High School Diploma -

Clovis East High School

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