Brian Gonzalez Argueta

Hired by a privately held real estate development company that acquires, develops, and manages commercial, residential, and retail properties throughout New York City to maintain one of their luxurious residential buildings doing light handyman and custodial work.

• Ensured all common and amenity areas (Lobby, Sidewalks, Kids room, bike room, grills, etc.) are cleaned and sanitized

• Installed new locks, door handles, and door closers.
• Responded to after-hours maintenance emergencies as needed, providing prompt and effective solutions to minimize impact on tenants.
• Restored and repaired worn and damaged building components to support appearance, longevity, and security.
• Improved building safety by conducting regular inspections and addressing potential hazards promptly.
• Maintained cleanliness and organization throughout common areas and facilities, promoting a positive living environment for tenants.
• Handled minor landscaping tasks such as lawn care or snow removal when required to maintain an attractive property appearance.
• Used problem-solving skills to alleviate issues efficiently with minimal supervision.
• Repaired and replaced faulty wiring, light fixtures, and other electrical components to reduce risks.
• Ensured garbage from both refuse and compactor rooms was disposed of or recycled properly.

Recruited by a non-profit foundation whose donations primarily support higher education and health care, to work at one of their residential investment buildings at the heart of New York City, split with the responsibilities of both a courteous doorman and porter to ensure building needs.

• Coordinated with building maintenance teams to promptly address any lock-related issues or concerns.
• Coordinated with other departments within the organization regarding shared responsibilities related to building maintenance or repairs that could impact overall site security levels throughout the facility.
• Provided excellent customer service when addressing tenant concerns or requests related to building maintenance.
• Maintained a welcoming environment for residents and guests through courteous greetings and assistance.
• Enhanced building security by vigilantly monitoring entrance and exit points.
• Responded to resident complaints, questions, concerns, and suggestions and conducted quality assurance follow-up to building issues and inquiries.
• Monitored surveillance cameras regularly to ensure safety within the premises at all times.
• Assisted with package deliveries by logging receipts of packages delivered and notifying residents for pickup.
• Demonstrated strong conflict resolution skills when addressing disputes between residents or guests in the building.
• Demonstrated excellent time management skills by consistently meeting deadlines while juggling multiple tasks and priorities related to building maintenance services.
• Maintained a strong work ethic and punctuality, consistently arriving on time and preparing for each shift.
• Maintained a clean and welcoming environment for guests through regular cleaning of the lobby, hallways, and restrooms.
• Cleaned and organized building areas as required.