Brian Graham
Washington,DC
Summary
I am a very professional person who has experience in a variety of different things. I am looking to become a valuable asset to your company and look forward to helping your company grow.
Overview
13
13
years of professional experience
Work History
Lifeguard Manager
Department of Parks and Recreation
06.2022 - Current
- Monitored pool area for violations and potential hazardous situations.
- Handled chemicals such as chlorine and celite to maintain safety and cleanliness quality standards of pool water.
- Opened and closed pool at designated hours of operation and made decisions for closing pool due to inappropriate chemical levels, inclement weather, and low water temperature.
- Carefully observed people to monitor pool activities and member safety.
- Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Explained and demonstrated swimming strokes, exhibiting proper technique and positioning in water.
- Scanned main areas to monitor for any safety risks.
- Shared tips with patrons on swimming techniques and strength training.
- Entered water immediately to pull struggling swimmers to safety.
Sales Associate
H And M
08.2021 - 06.2022
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
Bellman
Thompson Hotel
10.2019 - 08.2021
- Escorted guests to and from rooms and assisted with baggage.
- Maintained lobby in pristine condition and kept trash promptly emptied.
- Posted and maintained public area signage for hotel.
- Responded immediately to any guest requests or concerns and promptly resolved issues.
- Transferred luggage, bags and other items from vehicles and main lobby to and from guest rooms with wheeled cart.
- Explained important features of guest rooms to travelers.
- Provided guests with information regarding hotel's amenities, local attractions, nightlife, dining options, museums and concerts.
Busser
Busboys And Poets
11.2017 - 06.2019
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
General Warehouse Worker
Canada Dry
07.2017 - 10.2017
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Loaded, unloaded and moved material to and from storage and production areas.
- Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
- Maintained safe and clean work environment by keeping warehouse work areas neat, floors clean and goods safely stacked.
- Loaded and unloaded cargo for receiving, dispatching, and staging of freight.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Operated forklift trucks and other vehicles to transport and stack warehouse goods.
Courtesy Clerk
Bi-Lo
04.2012 - 07.2017
- Helped customers take merchandise out of store and loaded items into vehicles.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Addressed customer needs, including price checks and merchandise retrieval from upper shelves or stockroom.
- Returned unwanted items to correct store locations and restocked shelves.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Addressed customer complaints in a friendly and helpful manner to restore satisfaction and loyalty.
- Cross-trained and backed up other customer service managers.
Education
Associate of Arts - Criminal Justice
Univeristy Of The District Of Columbia
Washington, DC05-2022
Skills
- Verbal and written communication
- Management Consultation
- Team building
- Customer Relations
- Communication Skills
Timeline
Lifeguard Manager
Department of Parks and Recreation
06.2022 - Current
Sales Associate
H And M
08.2021 - 06.2022
Bellman
Thompson Hotel
10.2019 - 08.2021
Busser
Busboys And Poets
11.2017 - 06.2019
General Warehouse Worker
Canada Dry
07.2017 - 10.2017
Courtesy Clerk
Bi-Lo
04.2012 - 07.2017
Associate of Arts - Criminal Justice
Univeristy Of The District Of Columbia
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