Brian Graham
Washington,DC
Summary
I am a very professional person who has experience in a variety of different things. I am looking to become a valuable asset to your company and look forward to helping your company grow.
Overview
13
13
years of professional experience
Work History
Lifeguard Manager
Department of Parks and Recreation
Washington, DC
06.2022 - Current
- Monitored pool area for violations and potential hazardous situations.
- Handled chemicals such as chlorine and celite to maintain safety and cleanliness quality standards of pool water.
- Opened and closed pool at designated hours of operation and made decisions for closing pool due to inappropriate chemical levels, inclement weather, and low water temperature.
- Carefully observed people to monitor pool activities and member safety.
- Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Explained and demonstrated swimming strokes, exhibiting proper technique and positioning in water.
- Scanned main areas to monitor for any safety risks.
- Shared tips with patrons on swimming techniques and strength training.
- Entered water immediately to pull struggling swimmers to safety.
Sales Associate
H And M
Washington, DC
08.2021 - 06.2022
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
Bellman
Thompson Hotel
Washington, DC
10.2019 - 08.2021
- Escorted guests to and from rooms and assisted with baggage.
- Maintained lobby in pristine condition and kept trash promptly emptied.
- Posted and maintained public area signage for hotel.
- Responded immediately to any guest requests or concerns and promptly resolved issues.
- Transferred luggage, bags and other items from vehicles and main lobby to and from guest rooms with wheeled cart.
- Explained important features of guest rooms to travelers.
- Provided guests with information regarding hotel's amenities, local attractions, nightlife, dining options, museums and concerts.
Busser
Busboys And Poets
Washington, DC
11.2017 - 06.2019
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
General Warehouse Worker
Canada Dry
Landover, Maryland
07.2017 - 10.2017
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Loaded, unloaded and moved material to and from storage and production areas.
- Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
- Maintained safe and clean work environment by keeping warehouse work areas neat, floors clean and goods safely stacked.
- Loaded and unloaded cargo for receiving, dispatching, and staging of freight.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Operated forklift trucks and other vehicles to transport and stack warehouse goods.
Courtesy Clerk
Bi-Lo
Hartsville, SC
04.2012 - 07.2017
- Helped customers take merchandise out of store and loaded items into vehicles.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Addressed customer needs, including price checks and merchandise retrieval from upper shelves or stockroom.
- Returned unwanted items to correct store locations and restocked shelves.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Addressed customer complaints in a friendly and helpful manner to restore satisfaction and loyalty.
- Cross-trained and backed up other customer service managers.
Education
Associate of Arts - Criminal Justice
Univeristy Of The District Of Columbia
Washington, DC05-2022
Skills
- Verbal and written communication
- Management Consultation
- Team building
- Customer Relations
- Communication Skills
Timeline
Lifeguard Manager
Department of Parks and Recreation
06.2022 - Current
Sales Associate
H And M
08.2021 - 06.2022
Bellman
Thompson Hotel
10.2019 - 08.2021
Busser
Busboys And Poets
11.2017 - 06.2019
General Warehouse Worker
Canada Dry
07.2017 - 10.2017
Courtesy Clerk
Bi-Lo
04.2012 - 07.2017
Associate of Arts - Criminal Justice
Univeristy Of The District Of Columbia