Brian Grant
South Lyon,MI
Summary
Senior Account Executive with 7 years in the Promotional Products Industry. Driven and determined, my mission is to achieve success in any position I undertake. With a strong ability to work collaboratively and build lasting customer relationships, I thrive in diverse business environments. My background in sales has provided valuable insights into the marketing world, and I am confident that my dedication, flexibility, and skill set will enable me to meet objectives in any assignment. By combining innovative thinking with perseverance, I consistently elevate standards of quality, ensuring 100% customer satisfaction. Currently seeking a challenging and growth-oriented position, aiming to feel a sense of accomplishment at the end of each day while collaborating with an elite team of highly skilled professionals. An open relationship based on mutual trust, respect, and success is what I value most.
Overview
24
24
years of professional experience
Work History
Senior Account Executive
The Image Group
09.2016 - 05.2024
- Utilized CRM tools effectively to manage hi-profile (University of Michigan) client information and track progress on accounts, leading to more accurate forecasting and pipeline management.
- Increased account retention by building strong relationships with clients and addressing their needs promptly.
- Negotiated contracts that maximized profit margins while maintaining competitive pricing for clients.
- Maintained comprehensive knowledge of market trends, industry news, and competitor offerings, ensuring informed decision-making and strategic planning.
- Consistently met or exceeded monthly sales quotas through diligent prospecting efforts and effective closing techniques.
- Brought in over $3.2 Million in revenue while managing multiple accounts.
- Collaborated with cross-functional teams to ensure timely delivery of products and services, resulting in high customer satisfaction.
- Conducted regular client reviews to assess performance metrics, identifying areas for improvement and implementing necessary changes.
- Developed new business opportunities for company growth through effective networking and client presentations (Swag bag).
- 3X $1,000,000 earner.
- 3X $2,000,000 earner.
- 1X $3,000,000 earner.
- Rookie of the year
Sales Consultant
Michigan Office Solutions (MOS)
01.2013 - 09.2016
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Responsible for achieving annual sales and profit objectives for a defined territory
- Develop and maintain a full business pipeline of net new and current customers
- Highly experienced in cold calling on new clients and making 100 dials per week.
- 104% of Net New quota
- 2 time deal of the month winner
Service Professional
Darden Corporation (Red Lobster)
01.2000 - 01.2013
- Displayed excellent time management skills by consistently completing tasks within deadline constraints while maintaining high-quality standards.
- Managed high-volume workloads while maintaining a strong focus on client satisfaction.
- Supported cross-functional teams in achieving shared objectives related to service excellence and client satisfaction goals.
- Demonstrated commitment to professional development by actively participating in trainings, workshops, or seminars relevant to my field.
- Top Five with service professional at Darden Corporation for excellence in customer service and sales
- 5 years as Certified trainer.
Education
Bachelors of Business Administration (BBA) -
Walsh College
10.2013
Associates Degree -
Schoolcraft College
10.2010
Skills
- Client Relationship Management
- Relationship Building
- Team Collaboration
- Sales Quota Achievement
- Account Management
- Business Development
- Key Account Management
- Revenue Generation
Technologyskills
- Efficient with Microsoft Office Suite
- Very experienced in PowerPoint proposal presentations
- Experienced in customer relationship management software (Soaring)
References
- Troy Hill, Sales Manager, The Image Group, Holland OH, 419-392-3021
- Sarah Smith, Director of Strategic Accounts, Pop Promos, Philadelphia PA, 609-412-7837
- Jillian (Garland) Fralick, Outside Sales Representative, Snugz USA, Columbus OH, 937-726-4636
- Troy Smith, Regional Sales Manager, MOS/Xerox, Pinckney, MI, 248-766-1492
Hobbies and Interests
Along with my enthusiasm for marketing and sales, I have other interests and skills that make me a very diverse person. I play on a weekly men’s hockey league that is extremely competitive, and also help coach my sons travel hockey team.
Timeline
Senior Account Executive
The Image Group
09.2016 - 05.2024
Sales Consultant
Michigan Office Solutions (MOS)
01.2013 - 09.2016
Service Professional
Darden Corporation (Red Lobster)
01.2000 - 01.2013
Bachelors of Business Administration (BBA) -
Walsh College
Associates Degree -
Schoolcraft College
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