Brian Grasso
Williamsville,NY
Summary
Seasoned professional bringing advanced route planning and load management abilities developed over several years of transportation experience. Solid safety record with strong commitment to successful operations and customer satisfaction. Highly organized individual with defensive driving expertise.
Seasoned owner/operator with several years of expertise the field. Highly knowledgeable about market, competitors and clientele with strong background in negotiating deals. Personable leader with strengths in guiding employees to elevate productivity and attracting loyal customers to increase profits.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
23
23
years of professional experience
1996
1996
years of post-secondary education
Work History
Owner/Operator
Grasso landscaping and snowplowing
Williamsville, NY
2003.04 - Current
- Managed daily operations for landscaping and snowplowing services.
- Supervised staff to ensure high-quality service delivery.
- Coordinated schedules for landscaping and snow removal projects.
- Developed customer relationships through effective communication and support.
- Oversaw equipment maintenance and safety compliance standards.
- Trained new employees on company procedures and best practices.
- Implemented efficient workflow processes to enhance productivity.
- Resolved customer inquiries and concerns promptly and professionally.
- Monitored financial performance of the business on a weekly basis to ensure fiscal responsibility.
- Developed business plan and budget to maximize profitability.
- Set pricing structures according to market analytics and emerging trends.
- Analyzed market trends and customer feedback to identify opportunities for growth.
Education
Kenmore East
Tonawanda, NYSkills
- Equipment maintenance
- Budget management
- Project scheduling
- Customer relationship management
Affiliations
Hunting fishing boating, and exercising
References
References available upon request.
Timeline
Owner/Operator
Grasso landscaping and snowplowing
2003.04 - Current
Kenmore East