
As an HVAC apprentice at Matrix Plumbing and Mechanical, I gained hands-on experience in installing, maintaining, and repairing HVAC systems. I assisted with diagnostics, learned to troubleshoot equipment, and supported senior technicians in ensuring optimal system performance. Through this role, I developed a strong foundation in HVAC principles, safety protocols, and customer service, all while working towards becoming a skilled HVAC technician.
As the General Manager at Cobblestone Auto Spa Precision from 2022 to 2025, I oversaw daily operations, managed a team of employees, and ensured the highest standards of customer service and vehicle care. I implemented efficient processes to enhance productivity, coordinated marketing strategies to boost customer engagement, and consistently achieved revenue growth. My role also involved training and mentoring staff, maintaining quality control, and fostering a positive work environment.