Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
23
23
years of professional experience
Work History
Certified Forklift Driver
Western NV Supply Company
Reo , NV
02.2020 - 02.2024
Inspected lifts before use to prevent damage to goods.
Performed routine maintenance tasks such as checking fluid levels, refueling, replacing parts, according to company guidelines.
Demonstrated excellent problem solving skills when dealing with challenging situations.
Estimated weights, heights, and centers of balance to make precise placements.
Secured loads on pallets to minimize damage and worker injuries.
Operated forklifts to transport materials between loading, processing, and storage areas.
Collaborated with team members to streamline warehouse operations and increase productivity.
Responsible for ensuring that all safety regulations were followed during operations such as wearing protective gear like hard hats and steel toe boots, while driving the forklift.
Positioned lifting devices around loaded pallets, skids and boxes to secure materials for transport to designated areas.
Retrieved Counter Sale Order Material for HVAC, Landscape and Plumbing Customers.
Loaded, unloaded, transported and stacked materials through careful operation of various warehouse equipment.
Packaged, labeled and tagged goods before transfer.
Transported material to correct locations and documented inventory changes.
Forklift Warehouse Handler
Sourced Staffing (Bunzl Warehouse)
Reno , NV
10.2022 - 02.2023
Operated Forklifts,Reach lifts, order picker, Swing Reach and pallet jacks to transport and put away multiple loads in proper locations.
Loaded and unloaded company inventory from delivery trucks, loading bays and production areas.
Stored inventory in designated areas following proper placement techniques.
Restocked merchandise as needed throughout the day as indicated by supervisor instructions.
Verified accurate quantities and quality of incoming deliveries.
Reported any damaged items immediately upon discovery.
Organized and labeled inventory according to established protocols.
Prioritized and organized tasks to efficiently accomplish service goals.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Phone Sales Asssociate
Inc Authority
Reno, NV
02.2018 - 01.2020
Service Offerings Create and register new companies as Limited Liability Companies (LLCs) and Corporations, and register with the appropriate state and federal authorities with legal documents.
Cross-sold additional products and services to purchasing customers.
Communicated effectively with clientele to maintain customer satisfaction and loyalty.
Achieved established sales targets by generating new customer accounts.
Followed-up with customers after their purchase was complete to ensure satisfaction with their purchase experience.
Processed orders promptly and accurately entered into the system.
Achieved above monthly and yearly sales quota.
Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
Resolved customer complaints in a timely manner by identifying problems, researching solutions, implementing solutions, and escalating issues as needed.
UPS Season Driver
UPS Freight
Tucson , AZ
10.2016 - 02.2017
Performed job requirements on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
Managed time efficiently when making multiple stops along designated routes for pick up and deliveries.
Utilized GPS navigation systems to plan efficient routes for deliveries and pick up.
Maintained delivery schedules without compromising safety.
Demonstrated professional conduct with clients to deliver outstanding customer service.
Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
Assisted with loading and unloading freight.
Managed fuel consumption and expenses for vehicle operations.
Adapted to changing routes or schedules as required by the employer.
Mail Handler
USPS
Reno, NV
04.2016 - 09.2016
Inspected delivery vehicle prior to shift, immediately reporting problems and safety hazards to supervisors.
Recorded address changes to redirect mail for residences or businesses.
Sorted mail for delivery, arranging mail in delivery sequence.
Obtained signed receipts for registered, certified and insured mail, collecting associated charges and completing necessary paperwork.
Operated a vehicle in accordance with safety regulations.
Provided friendly customer service at all times while delivering mail.
Delivered mail to residents and business within assigned area.
Assisted other carriers with their routes as needed during peak periods.
Used road maps or GPS to verify routes and designated addresses.
Seasonal Driver Helper
UPS
Reno , NV
10.2015 - 01.2016
Assisted drivers in efficiently loading and unloading packages of varying sizes and weights.
Ensured proper package organization and securement within the delivery vehicle.
Maintained a clean and organized work area within the delivery vehicle.
Assisted with package delivery to customers, ensuring accurate and timely deliveries.
Greeted customers professionally and provided excellent customer service.
Communicated effectively with drivers and dispatchers to ensure smooth operations.
"Possessed strong stamina and ability to work in a fast-paced environment.
Inside Sales Representative
Intuit
Reno, NV
01.2001 - 09.2015
Maintained client accounts and updated CRM system with relevant information.
Prepared proposals for new business opportunities based on client requirements.
Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
Communicated with repeat customers to build long-term relationships.
Resolved customer complaints regarding sales and service.
Understand clients needs and goals to provide tailored solutions for Business Payroll and QuickBooks Accounting.
Acted as the primary point of contact for clients, addressing inquiries and resolving issues.
Achieving and exceeding sales targets and quotas.
Developed and implemented sales strategies to drive revenue growth. Identified new business opportunities and expanded existing accounts.
Senior Trainer of New Hires.
Generated sales through chat, inbound and outbound calling.
Education
High School Diploma -
Captain Shreve High School
Shreveport, LA
05-1990
Skills
Certified forklift operator
Reliability
Packaging and labeling
Data entry
Inventory management
Professionalism
Physically fit and agile
Safety compliance
Problem solving
Customer service
Effective communication
Sales techniques
CRM software
Teamwork and collaboration
References
References available upon request.
Timeline
Forklift Warehouse Handler
Sourced Staffing (Bunzl Warehouse)
10.2022 - 02.2023
Certified Forklift Driver
Western NV Supply Company
02.2020 - 02.2024
Phone Sales Asssociate
Inc Authority
02.2018 - 01.2020
UPS Season Driver
UPS Freight
10.2016 - 02.2017
Mail Handler
USPS
04.2016 - 09.2016
Seasonal Driver Helper
UPS
10.2015 - 01.2016
Inside Sales Representative
Intuit
01.2001 - 09.2015
High School Diploma -
Captain Shreve High School
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