Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brian Gregor

MILWAUKEE

Summary

Dynamic Operations Manager with a proven track record at Perfect Install, excelling in team leadership and operations oversight. Enhanced customer satisfaction through effective communication and problem-solving, while driving performance improvements. Skilled in inventory management and staff training, fostering a culture of accountability and collaboration to meet business objectives.

Overview

27
27
years of professional experience

Work History

Operations Manager

Perfect Install
02.2016 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and maintained relationships with external vendors and suppliers.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.

Operations Manager

C.Coakley Relocation Systems
01.1999 - 02.2016
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Facilitated smooth collaboration between departments through clear communication channels.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
  • Assisted in recruiting, hiring and training of team members.
  • Interacted well with customers to build connections and nurture relationships.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Education

Diploma - Carpentry

Milwaukee Area Technical College
Milwaukee, WI
05-1994

No Degree - Letters & Sciences

University of Wisconsin Milwaukee
MIlwaukee

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service
  • Operations oversight
  • Project management
  • Management
  • Inventory management
  • Staff management
  • Customer relationship management

Timeline

Operations Manager

Perfect Install
02.2016 - Current

Operations Manager

C.Coakley Relocation Systems
01.1999 - 02.2016

Diploma - Carpentry

Milwaukee Area Technical College

No Degree - Letters & Sciences

University of Wisconsin Milwaukee

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