Dynamic and results-oriented healthcare professional with extensive experience as an Endoscopy RN and technician, specializing in patient education, infection control, and procedural assistance. Proven ability to collaborate with multidisciplinary teams to ensure optimal patient care and outcomes. Recognized for critical thinking, adaptability, and a strong commitment to quality standards. Eager to leverage clinical expertise and interpersonal skills in a medical device sales representative role to drive product adoption and enhance patient care across healthcare settings.
Overview
7
7
years of professional experience
Work History
Registered Nurse
Rush University Medical Center, RUMC
03.2025 - Current
Patient Flow Coordination: Streamlined patient flow and procedural timelines, ensuring efficient use of medical devices, which resulted in improved operational efficiency and patient satisfaction.
Time Management: Effectively managed time during patient rounds and procedures, demonstrating the ability to prioritize tasks in a fast-paced environment, a key skill in sales for managing client relationships and appointments.
Regulatory Compliance: Ensured adherence to regulatory standards and infection control protocols, showcasing a strong understanding of the importance of compliance in medical device applications.
Patient Assessment and Education: Conducted thorough patient assessments and pre-operative education, skillfully communicating the benefits and functionalities of endoscopic devices, enhancing patient understanding and comfort.
Interpersonal Relationship Building: Developed strong relationships with healthcare professionals, effectively collaborating to optimize patient care and device usage, essential for establishing trust and credibility in a sales role.
Cardiothoracic Intensive Care Unit (CTICU) Nurse
Northwestern Memorial Hospital
07.2024 - 04.2025
Delivered high-acuity care to post-operative and critically ill patients, honing expertise in advanced medical devices used in cardiothoracic surgery, including intra-aortic balloon pumps and Swan-Ganz catheters.
Monitored and assessed vital signs and hemodynamic status, facilitating timely interventions that enhanced patient safety—skills directly applicable in understanding customer needs and product efficacy.
Collaborated with a multidisciplinary team to develop individualized care plans, utilizing strong communication and relationship-building skills vital for fostering client partnerships in a sales environment.
Executed advanced nursing procedures, gaining hands-on experience with medical technologies, which informs product knowledge and the ability to demonstrate device functionality to healthcare professionals.
Educated patients and families about surgical procedures and device management, demonstrating the capability to convey complex medical information clearly, an essential skill in sales presentations.
Led rapid response initiatives for deteriorating conditions, showcasing decisiveness and leadership—qualities that translate well to managing client interactions and addressing urgent product needs.
Maintained meticulous documentation in electronic health records (EHR), emphasizing attention to detail and regulatory compliance, critical for ensuring product accuracy and adherence to industry standards in sales.
Travel Endoscopy Tech
Accountable Staffing/Favorite Staffing.
12.2021 - 12.2023
Efficiently set up and dismantled procedure rooms in preparation for upcoming endoscopic procedures, demonstrating strong organizational skills essential for optimizing workflow and ensuring readiness for medical staff and patients.
Cleaned and sterilized endoscopes, forceps, snares, and other medical instruments following strict infection control procedures, highlighting a commitment to quality and patient safety that is critical in the medical device industry.
Transferred scopes to the appropriate departments for repairs and maintenance, facilitating effective communication with technical teams and ensuring the availability of equipment—a vital skill for managing client relationships and product support.
Collected and prepared specimens for cytology, microbiology, and pathology, ensuring adherence to high-quality standards that underscore the reliability of medical products in clinical settings.
Assisted medical staff by preparing patients for procedures, showcasing strong interpersonal skills and the ability to communicate complex information effectively—key traits for engaging healthcare professionals in a sales environment.
Managed the setup and maintenance of patient charts, meticulously recording information while maintaining confidentiality, demonstrating attention to detail critical for customer account management and compliance.
Generated and completed daily sterilization, endo flush, and endoscopy scope logs, showcasing a systematic approach to documentation and inventory management essential for tracking product usage and client needs.
Maintained detailed inventory levels and placed orders for new supplies, highlighting proactive resource management that is vital for understanding customer requirements and ensuring product availability.
Assisted physicians in performing endoscopic procedures such as ERCP, bronchoscopies, and gastroscopies, gaining hands-on experience with medical technologies that enhances the ability to discuss product applications and benefits with clients.
Conducted patient interviews to obtain consent and record drug allergies prior to pre-procedure drug administration, reinforcing the importance of thoroughness and patient safety—key selling points for medical devices.
Adhered to safety protocols during cleaning, disinfecting, and sterilizing equipment, aligning with industry standards and demonstrating a commitment to quality that resonates with healthcare professionals and clients.
Endoscopy Technician
Trinity Hospital
01.2021 - 12.2021
Proficiently performed and precepted others in critical tasks such as processing and cleaning endoscopes, ensuring compliance with infection control standards and demonstrating a commitment to quality that is essential in the medical device industry.
Assisted in various endoscopic procedures, including colonoscopies, esophagogastroduodenoscopies (EGDs), endoscopic ultrasonography, endoscopic retrograde cholangiopancreatography (ERCP), and bronchoscopies, gaining hands-on experience with medical technologies that enhances the ability to discuss product applications and benefits with healthcare professionals.
Supported physicians during procedures involving tattooing biopsies, utilizing hot and cold snares, APC machines, and various injections, showcasing technical proficiency and a deep understanding of the tools and devices critical for successful patient outcomes.
Demonstrated leadership and mentorship skills by precepting new technicians, fostering a collaborative team environment that emphasizes continuous learning and improvement—qualities that are essential for building relationships in a sales context.
Promoted to Level 2 Technician, reflecting recognition of skills and expertise, and took on a travel tech contract to expand experience in diverse clinical settings, further enhancing adaptability and understanding of varied medical environments.
Endoscopy/Anesthesia Technician
Rush Oak Park Hospital
01.2018 - 12.2020
Set up and dismantled anesthesia and endoscopy equipment, ensuring optimal functionality and readiness, providing a solid foundation in the technical aspects of medical devices relevant to surgical and procedural environments.
Conducted equipment testing, maintenance, and sterilization, demonstrating a commitment to quality and safety—key attributes for effectively communicating the reliability and compliance of medical devices to healthcare professionals.
Managed inventory and stocked anesthesia supplies in critical areas, including fiber optic carts and emergency airway bags, showcasing organizational skills that are essential for understanding client needs and ensuring product availability.
Assisted anesthesia personnel with the insertion and setup of invasive monitoring devices, gaining hands-on experience with technologies that are directly applicable to medical device sales.
Supported the transport of patients under close monitoring, emphasizing teamwork and effective communication with healthcare teams in high-pressure situations—a valuable trait for building relationships in the medical sales field.
Adhered to strict infection control protocols to maintain cleanliness of anesthesia equipment, aligning with industry standards for safety and regulatory compliance in the medical device sector.
Performed blood gas analysis and operated hemodynamic monitoring equipment, enhancing technical expertise essential for effectively presenting product benefits and functionalities to healthcare professionals.
Positioned patients appropriately for procedures, applying practical knowledge of medical devices that informs how they integrate into surgical workflows.
Maintained detailed records of equipment status, scheduled repairs, and ensured compliance with safety standards, demonstrating strong organizational skills necessary for managing client accounts and follow-ups in a sales role.
Provided exceptional support to physicians and nursing staff, reinforcing the importance of customer service and relationship management in driving successful sales outcomes.
Education
Bachelor of Science - Nursing
Loyola University of Chicago
Chicago, IL
01-2024
Bachelor of Science - Psychology.
Saint Xavier University
Chicago, IL
05-2021
Skills
Technical Proficiency: Extensive hands-on experience with endoscopic and anesthesia equipment, providing a strong foundation in the technical aspects of medical devices, enabling effective product demonstrations and consultations with healthcare professionals
Customer Relationship Management: Proven ability to build rapport with medical staff and patients, reinforcing the importance of understanding client needs and fostering long-term relationships essential for successful sales
Clinical Knowledge: In-depth understanding of medical procedures, including endoscopic techniques and anesthesia practices, allowing for informed discussions about product applications and benefits with healthcare providers
Training and Mentorship: Experience in precepting new technicians, demonstrating leadership skills and the ability to effectively communicate complex technical information, which is vital for training clients on new products and technologies
Inventory Management: Strong organizational skills in tracking inventory levels and managing supplies, ensuring optimal product availability and timely order placement, critical for meeting client demands in a sales role
Attention to Detail: Exceptional ability to maintain accurate records and adhere to safety protocols, reflecting a commitment to quality and compliance that is essential when representing medical devices
Problem-Solving Skills: Ability to troubleshoot equipment issues and ensure proper functioning of medical devices, which is beneficial for addressing client concerns and providing effective solutions in a sales context
Adaptability: Experience working in diverse clinical settings as a travel tech, showcasing flexibility and the ability to thrive in various environments, an important skill for navigating different client situations in sales
Communication Skills: Strong verbal and written communication abilities, essential for presenting product information, conducting demonstrations, and engaging with healthcare professionals at all levels