Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Enrollment Broker
Maximus
Philadelphia, PA
11.2018 - 06.2022
Coordinated service schedules and appointments with clients.
Counseled clients on available resources within the community that could help meet their needs.
Advised clients on their eligibility for government-sponsored programs.
Therapeutic Support Staff
Elwyn
Philadelphia, PA
11.2018 - 07.2020
Provided emotional support and guidance to children with mental health issues.
Monitored client behavior, documented progress, and reported changes to supervisor.
Assisted in developing and implementing individualized treatment plans for clients.
Implemented crisis intervention techniques when needed to de-escalate disruptive behaviors.
Devereux
Case manger
Westchester, PA
12.2015 - 10.2018
Assessed clients' needs, developed service plans and monitored progress towards goals.
Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
Provided crisis intervention support for clients in emergency situations.
Counseled clients on available resources within the community that could help meet their needs.