Brian Guzman
Remediation Technician - Glazier - Server
Desert Hot Springs,CA
Summary
Enthusiastic Individual eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of my position and what would be expected from me. Motivated to learn, grow and excel in this business. Skilled Glazier, Remediation Technician and Server. Knowledgeable about managing inventory, schedules and new installations. Familiar with quality standards and documentation requirements. Customer-focused Glazier, Remediation Technician and Server aiming to secure a role in your company. Highly skilled in installations and demolition eager to leverage a background in my trades. Reliable and trustworthy human being offering a positive attitude and excellent work ethic demonstrated over 10 years.
Overview
4
4
years of post-secondary education
8
8
years of professional experience
2
2
Languages
Work History
Remediation Technician
Elements Remediation
Cathedral City, CA
01.2020 - Current
- Developed corrective action plans and prevention strategies to improve product reliability.
- Cleaned building floors by sweeping, mopping, scrubbing and vacuuming.
- Gathered and disposed of work site debris to remove safety hazards and boost team productivity.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Learned how to complete measured cuts and remove affected areas with minimal supervision, contributing to successful progress on job completion.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
Glazier
Glass & Mirror Pros Inc.
Cathedral City, CA
07.2018 - Current
- Secured glass panes into frames and sashes using clips, points or moldings, adding weather seals or putty around pane edges to seal joints.'
- Measured areas in need of glass installations and identified best product solution for each specific job.
- Communicated effectively with customers and team members concerning quality standards, deadlines and customer requests.
- Carefully and accurately measured and marked outlines and patterns on glass to indicate cutting lines.
- Identified obstacles and used independent judgment to make decisions and solve problems.
- Prepped glass for cutting by applying oil to cutting lines, smoothing cut edges through polishing and grinding.
- Loaded and arranged glass and mirrors onto delivery trucks using suction cups to secure materials during crane transfer.
- Communicated with clients to establish project requirements and provide cost estimates, providing detailed update throughout project execution.
- Demonstrated excellent interpersonal and communication skills in liaising with supervisors, coworkers and clients by telephone, email or in person.
- Repaired and installed mirrors, table tops and mirrored wardrobe doors.
- Illustrated commitment to high standards of quality, accuracy and service.
Remediation Technician
Distinctive Restoration
Thousand Palms, CA
02.2020 - 11.2020
- Conducted inspections and tested for moisture in affected areas and to evaluate performance and identify concerns.
- Maintained quality assurance and customer satisfaction objectives.
- Performed routine maintenance on equipment for daily operations.
- Set up equipment and recorded logs for drying process.
Server
JW Marriott Desert Springs
Palm Desert, CA
03.2014 - 02.2018
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Bussed and reset multiple tables per shift, working efficiently to keep dining room and work areas clean.
- Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
- Checked identification to enforce age regulations for alcoholic beverages.
- Prepared beverages and filled food orders for customers.
Education
High School Diploma -
Desert Hot Springs High School
Desert Hot Springs, CA 09.2008 - 06.2012
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
Responsible
Safety and compliance
Repair services
Strategy implementation
Training & Development
Customer Service
Door, mirror and shower installations
Effective prioritization skills
Residential glass installation
Safety conscious
Basic math
Reading comprehension
Teamwork
Compassion
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Remediation Technician
Distinctive Restoration
02.2020 - 11.2020
Remediation Technician
Elements Remediation
01.2020 - Current
Glazier
Glass & Mirror Pros Inc.
07.2018 - Current
Server
JW Marriott Desert Springs
03.2014 - 02.2018
High School Diploma -
Desert Hot Springs High School
09.2008 - 06.2012