Brian Haddou
St Louis,MO
Summary
Dynamic leader with a proven track record at Sunny Street Cafe, enhancing profitability and fostering team growth. Excelled in operations management and leadership, driving significant business expansion. Skilled in problem resolution and staff management, achieving high employee satisfaction and customer loyalty. Demonstrated expertise in strategic planning and training, with a focus on efficiency and results.
Overview
21
21
years of professional experience
Work History
General Manager
Sunny Street Cafe
08.2018 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
Club Manager
Kroger Club
06.2003 - 09.2018
- Enhanced club membership by implementing targeted marketing strategies and exceptional customer service.
- Increased staff performance and engagement via motivational leadership.
- Increased revenue through strategic pricing structures, upselling initiatives, and improved member retention rates.
- Evaluated employee performance regularly, providing constructive feedback and coaching for continuous improvement opportunities.
- Cultivated positive relationships with local businesses to create mutually beneficial opportunities for collaboration.
- Fostered a supportive work environment that encouraged teamwork, open communication, and shared responsibility among staff members.
Education
Bachelor’s Degrees - Law
Law School
Paris France05.2001
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Efficient multi-tasker
- Time Management
- Training and coaching
- Team Leadership
- Staff Management
- Customer Relations
- Inventory Control
- Employee Scheduling
- Verbal and written communication
Timeline
General Manager
Sunny Street Cafe
08.2018 - Current
Club Manager
Kroger Club
06.2003 - 09.2018
Bachelor’s Degrees - Law
Law School
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