Demonstrated success in training team members, conducting evaluations and reviewing records. Excellent attention to detail and strong organizational skills. Safety-driven and disciplined with a remarkable work ethic. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Court Case Processing Specialist
Pima County Consolidated Justice Court
01.2024 - 03.2024
Listened and responded to customer requests and forwarded necessary information to superiors.
Gathered, organized and input information into digital database.
Maintained database systems to track and analyze operational data.
Increased court efficiency by processing legal documents and maintaining accurate case records.
Ensured timely resolution of cases with accurate scheduling and coordination of hearings, trials, and conferences.
Managed confidential information securely, upholding the integrity of the court system.
Strengthened public trust by providing exceptional customer service to individuals seeking assistance or information about their cases.
Processed financial transactions for fines, fees, and other court-related costs accurately and efficiently.
Maintained organized filing systems for easy retrieval of case files and supporting documentation.
Promoted transparency within the judicial system by accurately entering case details into electronic databases.
Expedited document authentication processes with thorough verification of signatures, seals, and stamps on legal papers.
Streamlined intake procedures for new cases, allowing faster assignment to appropriate judicial personnel.
Case Manager
Arizona Department Of Child Safety
06.2023 - 12.2023
Responded to claims of abuse, neglect or safety concerns.
Demonstrated respect, friendliness and willingness to help wherever needed.
Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
Developed and implemented comprehensive case management plans to address client needs and goals.
Developed and implemented safety plans for clients at risk of harm to provide protection.
Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
Collaborated with interdisciplinary team to determine timely delivery of services.
Maintained detailed case histories, metrics and reports to meet strict standards.
Contributed to court proceedings, advocating for family's best interests and recommending balanced solutions.
Documented data and completed accurate updates to case records.
Avionics Technician
United States Air Force, USAF
03.2008 - 03.2014
Highly skilled and trained to maintain and repair the one of a kind EC-130H Compass Call Aircraft as a Combat Systems specialist at Davis-Monthan AFB from October 2008- Mar 2014. This job requires intense level of training and understanding of electronics and computers. This also requires a Top Secret/SCI clearance.
The EC-130H Compass Call is a state of the art highly modified C-130 designed to receive and jam signals, disrupts enemy Command and Control, and provides Electronic Attack (EA). Compass Call is in demand with all unified commands, and therefore, subject to worldwide deployment in support of operations on very short notice.
Deployed two times in support of operations Iraqi Freedom and Enduring Freedom. One deployment to Kuwait, and one deployment to Afghanistan. Directly aiding in capture of countless high valued individuals, search and rescue operations, and saving countless ISAF lives.
Coordinated with unit leadership and direct superiors for taskings and managed subordinates to execute.
This is a special type of aircraft maintenance which is very unique. Requires being familiar with ground maintenance, servicing, launching, and recovering aircraft. Meanwhile, it primarily requires a high level of computer knowledge and troubleshooting of software, firmware, hardware, Ethernet, and fiber optic troubleshooting.
Led 10 man team; removed/replaced malfunctioning $2M dollar jamming pod in 6 hours beat ETIC by 2 hours
Trained 4 newly assigned Amn; qualified on 15 new tasks increased work center task qualifications by 20%
Identified/extinguished fire; saved 1 of 2 deployed deicer stations in deployed location no break in winter ops
Led urgent TCTO; replaced 8 EW pod cables protected $18 mil pods/acft from potential in-flt fire
Education
Bachelor of Arts - Psychology
University of Arizona
Tucson, AZ
05.2023
Associate of Arts - Psychology
Pima Community College
Tucson, AZ
05.2021
Skills
Equipment Updates
Electronics Maintenance
Instrumentation Calibration
Data Archiving
Supply Tracking
Modifications and Repairs
Operational Improvements
Mission Preparation
Situational Awareness
Documentation Support
Technical Manual Interpretation
Managing Classified Information
Microsoft Office
Social Work
Microsoft Outlook
Family Education Programs
Case Planning and Management
Judgment and Decision-Making
Case Notes
Verbal and Written Communication
Case Planning
Court Mandated Reporter
Case Management Tracking
Data Entry and Analysis
Community Resources
Interdisciplinary Collaboration
Timeline
Court Case Processing Specialist
Pima County Consolidated Justice Court
01.2024 - 03.2024
Case Manager
Arizona Department Of Child Safety
06.2023 - 12.2023
Avionics Technician
United States Air Force, USAF
03.2008 - 03.2014
Bachelor of Arts - Psychology
University of Arizona
Associate of Arts - Psychology
Pima Community College
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