Brian Handley
Dallas,TX
Summary
Accomplished Operations Leader with nearly 3 years as a Walmart Overnight Coach overseeing high-volume retail operations. Led teams of 30–50 associates in executing projects including inventory readiness and store remodels. Expertise in cross-functional coordination, project management, resource allocation, and process improvement, consistently enhancing operational efficiency and achieving targeted results.
Overview
13
13
years of professional experience
Work History
Overnight Coach
Walmart Inc.
Arlington, Tx
01.2024 - Current
- - Led overnight operations, ensuring timely workload completion and adherence to productivity standards.
- - Supervised associates across multiple departments, providing coaching and performance feedback.
- - Partnered with management to drive sales, shrink reduction, and customer service goals.
Front End Team Lead
Walmart Inc.
11.2023 - 01.2024
- - Directed front-end operations for cashiers, self-checkout, and customer service desk, ensuring smooth customer transactions.
- - Trained and mentored associates, enhancing team skills and elevating customer satisfaction.
- - Coordinated staff schedules to optimize coverage during peak hours. and staffing to meet business needs.
CAP 2 Associate
Walmart Inc.
11.2022 - 01.2023
- - Assisted in freight unloading and stocking to maintain inventory accuracy.
- Recognized for outstanding performance and received a promotion to Team Lead.
- Unloaded and organized merchandise for efficient stocking processes.
- Assisted in maintaining inventory accuracy through regular audits.
- Operated pallet jacks and other equipment to transport goods safely.
CAP 1 Supervisor
Walmart Inc.
04.2021 - 01.2022
- - Led CAP 1 stocking team, achieving on-time shelf replenishment.
- - Coordinated staffing and workflow, enhancing associate accountability.
- - Relocated after this role
Sales Associate/ Manager
GNC
Columbus, Ga
07.2013 - 03.2015
- - Provided assistance to customers in selecting products with purchases, stocking, and store upkeep.
- - Developed customer service and sales skills in dynamic retail environments to effectively meet customer needs.
Claims/DSD Associate
Walmart Inc.
08.2018 - 04.2021
- - Processed claims, returns, and vendor deliveries (DSD) to maintain operational flow.
- - Ensured compliance with company policies while accurately adjusting inventory.
- - Promoted to supervisor position based on demonstrated leadership skills.
Education
No Degree - Psychology
Columbus State University
Columbus, GASkills
- Project oversight
- Planning expertise
- Project coordination
- Deadline management
- Schedule management
- Operational efficiency
- Team development
- Delegation skills
- Coaching expertise
- Project tracking
Timeline
Overnight Coach
Walmart Inc.
01.2024 - Current
Front End Team Lead
Walmart Inc.
11.2023 - 01.2024
CAP 2 Associate
Walmart Inc.
11.2022 - 01.2023
CAP 1 Supervisor
Walmart Inc.
04.2021 - 01.2022
Claims/DSD Associate
Walmart Inc.
08.2018 - 04.2021
Sales Associate/ Manager
GNC
07.2013 - 03.2015
No Degree - Psychology
Columbus State University