Brian Hanley
Charlotte,NC
Summary
Dedicated and organized financial professional with outstanding relationship-building and problem-solving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Self-motivated team player adept at cultivating partnerships and building lasting relationships across all demographics and management levels. Dynamic and reliable with exceptional customer service and communication skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Operations Manager
Avis Budget Group
Charlotte, NC
04.2025 - Current
- Oversaw daily operations to ensure efficient service delivery.
- Managed team schedules and assignments to optimize workflow and service quality.
- Oversaw inventory management for fleet maintenance and vehicle availability.
- Analyzed operational data to identify areas for process improvement and efficiency.
- Performed detailed financial analysis to assess cost benefits associated with proposed changes in organizational structure or workflow.
Head of Business Development and Operations
Florida Attendant Solutions
Orlando, FL
01.2021 - 01.2025
- Developed comprehensive marketing strategies to enhance brand visibility and market penetration.
- Analyzed market trends to identify growth opportunities and adjust strategies accordingly.
- Collaborated with operations leadership to ensure the seamless integration of new accounts, staffing plans, and service standards.
- Oversaw training programs for sales staff to improve product knowledge and sales techniques.
- Coordinated meetings with clients to understand their needs better in order to provide tailored solutions.
Education
Bachelor of Science - Finance
University of Central Florida
Orlando, FL05.2023
Skills
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Data Analysis
- Proforma Budgeting
- Financial Analysis
- Complaint handling
- Team member training
- Order processing
- B2B Sales & Contract Negotiation
- Hospitality & Parking Operations
- Digital & Traditional Marketing
Certification
- Business Analysis Foundations: Competencies, 06/07/22
- Quality Management for Operational Excellence, 07/07/22
Timeline
Operations Manager
Avis Budget Group
04.2025 - Current
Head of Business Development and Operations
Florida Attendant Solutions
01.2021 - 01.2025
Bachelor of Science - Finance
University of Central Florida