Brian Delacruz
Columbia,SC
Summary
I'm a motivated and dependable 21-year old with a strong interest in technology, problem solving, and continuous learning. I enjoy building gaming computers, music, exploring new skills, and working on team environments. I'm quick to adapt, reliable, and always ready to take on new challenges with a positive attitude.
Overview
3
3
years of professional experience
2023
2023
years of post-secondary education
Work History
Operator
Michelin
Lexington, South Carolina
06.2025 - Current
- Operated production machinery to ensure efficient tire manufacturing processes.
- Monitored equipment performance and conducted regular maintenance checks.
- Collaborated with team members to maintain a safe work environment.
- Followed standard operating procedures for quality control inspections.
- Documented production data and reported discrepancies to supervisors.
Shift Manager
Starbucks
Columbia, SC
12.2022 - 06.2025
- Promoted a positive work environment through open communication and constructive feedback.
- Tracked receipts, employee hours, and inventory movements.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Coached crew members to optimize performance and motivate toward more efficient work.
Server
Bodhi Thai Dining
Lexington, South Carolina
08.2023 - 11.2024
- Provided exceptional customer service in a fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely meal preparation.
- Maintained cleanliness and organization of dining areas and tables.
- Assisted guests with menu selections and special requests.
- Trained new servers on restaurant procedures and service standards.
- Resolved customer complaints with professionalism and care.
Education
River Bluff High School
Lexington, South CarolinaSkills
- Inventory control
- Staff development
- Team development
- Equipment troubleshooting
- Handling customer complaints
- Quality assurance
- Decision-making
- Customer service focus
- Team building
- Safety compliance
Contact
- Phone: (803) 609-0983
- E-mail:briandelacruz144@gmail.com
Timeline
Operator
Michelin
06.2025 - Current
Server
Bodhi Thai Dining
08.2023 - 11.2024
Shift Manager
Starbucks
12.2022 - 06.2025
River Bluff High School