Summary
Overview
Work History
Accomplishments
Timeline
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Brian Henrickson

Simi Valley,CA

Summary

Experienced Operations Manager with extensive expertise in studio production support, set lighting, and equipment development. Adept at managing large teams, optimizing operations, and leading innovative projects in the entertainment industry. Strong leadership skills, a collaborative mindset, and a commitment to efficiency and safety in studio environments.

Overview

18
18
years of professional experience

Work History

Operations Manager, Set Lighting, Grip & 40 Shop

Universal Studios
07.2019 - Current
  • Manage a team of 200–250 employees, providing leadership, coaching, and strategic direction to maximize productivity and efficiency.
  • Empower employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Enhance collaboration with other departments through active participation in pre-production meetings and ongoing communication throughout each project''s lifecycle.
  • Conduct regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Manage inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Lead hiring, onboarding and training of new hires to fulfill business requirements.
  • Develop and maintain relationships with external vendors and suppliers.
  • Enhance customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Analyze and report on key performance metrics to senior management.
  • Oversee facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
  • Manage budgets effectively, consistently delivering projects on-time and within financial constraints.
  • Identify and resolve unauthorized, unsafe, or ineffective practices.
  • Develop and implement strategies to maximize customer satisfaction.
  • Handle staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
  • Spearhead process improvements, resulting in increased productivity and reduced operational costs.
  • Collaborate with department heads, producers, and technicians to meet production deadlines and ensure equipment availability.
  • Performed various administrative tasks utilizing Microsoft programs such as Excel, Word, Outlook, Teams, and PowerPoint.
  • Purchase Manager program for capital purchases for studio equipment.
  • Worked with SAP for operational financial review


Set Lighting Rental Agent

Universal Studios
07.2011 - 07.2019
  • Increased production satisfaction by building strong relationships and addressing their needs promptly.
  • Spearheaded the transition from Rentalworks to RTPRO and provided training and mentorship to all Universal Rental Agents worldwide.
  • Communicated and coordinated with vendors and manufacturers.
  • Coordinated with productions to reduce subrented equipment to boost profitability.


Lighting Specialist, MacTech LED Development

Bardwell and McAlister
01.2007 - 06.2011
  • Spearheaded the development of the MacTech LED lighting line, enhancing efficiency and performance in professional set lighting.
  • Worked closely with engineers and designers to prototype, test, and refine LED lighting solutions tailored for studio production needs.
  • Contributed significantly towards achieving business revenue goals as a result of successful project completions and satisfied clientele.
  • Supported marketing efforts by creating visually impactful displays showcasing product offerings at trade shows or showrooms.
  • Provided exceptional customer service, guiding clients through the selection process for optimal results.

Accomplishments

  • Universal Studios Key Talent - 1 year program developing leadership and networking skills.
  • Multiple Gem Award Recipient

Timeline

Operations Manager, Set Lighting, Grip & 40 Shop

Universal Studios
07.2019 - Current

Set Lighting Rental Agent

Universal Studios
07.2011 - 07.2019

Lighting Specialist, MacTech LED Development

Bardwell and McAlister
01.2007 - 06.2011

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Brian Henrickson