Summary
Overview
Work History
Education
Skills
Timeline
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Brian Henry

CHESTERLAND

Summary

Proven Leader in Environmental and Equipment Maintenance
During my tenure at Cleveland Clinic, I successfully implemented infection control and sanitation procedures, demonstrating my expertise in maintaining clean and sanitary environments. I have a strong background in developing and implementing efficient cleaning protocols that ensure high standards of hygiene.
My experience includes effective time management and attention to detail in all tasks. I am proficient in sanitation and cleanliness procedures and ensure optimal hygiene. I utilize effective cleaning methods to maintain high standards. I have a track record of reliability and thoroughness in all housekeeping tasks.

Overview

35
35
years of professional experience

Work History

Environmental Services Housekeeper

Cleveland Clinic
05.2023 - 12.2024
  • Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
  • Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
  • Practiced established infection control methods to reduce risks to patients, families, and medical staff.
  • Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
  • Contributed to positive patient experiences by maintaining clean, orderly, and welcoming environments throughout the facility.
  • Used power scrubbing and waxing machines to scrub and polish floors.
  • Maintained floor cleaning and waxing equipment.
  • Vacuumed and shampooed carpets, upholstery and other fabrics.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Promoted adherence to regulatory requirements by staying current on evolving industry standards for environmental services housekeeping best practices.
  • Collaborated with department supervisors to identify areas for improvement in housekeeping processes and implement changes as needed.
  • Cleaned elevators, glass, and planters in public areas.
  • Fostered a collaborative atmosphere within the housekeeping team by providing support during peak periods or absences when needed.
  • Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
  • Provided exceptional customer service while addressing concerns or requests from facility occupants in a professional manner.
  • Optimized workflow efficiency with proactive communication between housekeeping team members and other departments.
  • Assisted in training new hires on proper procedures, safety guidelines, and equipment usage to ensure consistency across the team.
  • Verified cleanliness and organization of storage areas and carts.
  • Exceeded departmental goals for cleanliness ratings through meticulous attention to detail in all aspects of daily work.
  • Complied with applicable standards during cleaning of specialty areas such as labs, surgery suites, and labor and delivery rooms to maintain exceptional level of cleanliness.
  • Upheld a strong safety culture by consistently following established guidelines for the handling and disposal of biohazardous waste.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Moved chairs, desks, and beds around rooms to clean behind and underneath furniture.
  • Demonstrated flexibility in adapting to changing priorities or urgent situations requiring immediate attention in the work environment.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Maintained a safe environment for patients, staff, and visitors through diligent inspection and maintenance of equipment and supplies.
  • Showcased exceptional work ethic and reliability, contributing to team success and maintaining high levels of cleanliness throughout the facility.
  • Reduced cross-contamination risks with thorough cleaning practices and proper disposal of hazardous materials.

Small Engine Technician

Petty Group Fencing LLC
01.2021 - 04.2023
  • Reduced repair turnaround time by efficiently troubleshooting and fixing issues related to lawn mowers, generators, and other outdoor power equipment.
  • Delivered exceptional customer experiences through clear communication about necessary repairs, timelines, and costs involved.
  • Ensured compliance with all safety procedures when working on potentially hazardous machinery or equipment.
  • Improved overall efficiency by conducting routine maintenance on small engine equipment to ensure optimal performance.
  • Enhanced team productivity through efficient delegation of tasks according to individual technician''s strengths and specialties.
  • Collaborated effectively with team members to complete complex jobs requiring multiple technicians'' skills sets.
  • Applied strong problem-solving skills when faced with unusual problems or challenges during repairs, ensuring optimal solutions were put into action.
  • Upheld company values while interacting with customers, creating positive relationships built on trust and reliability.
  • Mentored junior mechanics, sharing expertise in diagnostic techniques and efficient repair methods.
  • Dismantled engines using hand tools and examined parts for defects.

Supervisor

Alimo's Complete Cleaning
04.1990 - 06.1994
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Improved overall cleanliness and sanitation standards by implementing effective cleaning procedures and protocols.
  • Trained and supervised staff members for optimal performance in daily cleaning tasks, resulting in increased efficiency.
  • Managed inventory of cleaning supplies and equipment, reducing waste and controlling costs through proper allocation.
  • Streamlined communication between team members and management, fostering a positive work environment conducive to productivity.
  • Evaluated employee performance regularly, providing constructive feedback and opportunities for professional growth.
  • Provided ongoing coaching for employees struggling with specific tasks or responsibilities to improve overall skill set within the team.
  • Trained and mentored new staff on cleaning and safety protocols.
  • Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.

Education

High School Diploma -

West Geauga Highschool
Chesterland, OH
06-1987

Skills

  • Cleaning and sanitizing
  • Power tools usage
  • Training and mentoring
  • Cleaning techniques
  • Goal oriented
  • Staff management
  • Workplace safety
  • Employee motivation
  • Sanitation procedures
  • Complex Problem-solving
  • Infection control
  • Maintenance
  • Chemical handling

Timeline

Environmental Services Housekeeper

Cleveland Clinic
05.2023 - 12.2024

Small Engine Technician

Petty Group Fencing LLC
01.2021 - 04.2023

Supervisor

Alimo's Complete Cleaning
04.1990 - 06.1994

High School Diploma -

West Geauga Highschool

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