Brian Hernandez
QuikTrip
Lawrenceville,GA
2
Languages
5
years of professional experience
Data Science Student experienced in customer service and administrative functions. Resolved customer concerns and streamlined office processes while managing competing priorities in fast-paced environments. Focused on applying problem-solving and communication skills in an internship to enhance technical expertise and contribute to team objectives.
Work History
Clerk
4 Years 9 Months- Assisted customers with purchases and processed transactions accurately in high-volume store, enhancing customer satisfaction.
- Responded to customer questions and concerns, adhering to company policies and service standards to ensure positive experiences.
- Coordinate with coworkers to balance customer service, restocking, and cleaning responsibilities throughout each shift.
- Maintained stocked shelves and organized store environment, supporting efficient daily operations and improving overall shopping experience.
Food Runner
1 Year- Delivered food orders promptly and checked order accuracy to support a positive dining experience.
- Took customer orders and answered menu questions.
- Cleaned and reset tables in dining area to prepare for new guests. and coordinated with coworkers to keep service running smoothly.
Education
Bachelor’s Degree - Data Science
in progress
- President's List 1x
- Dean's List 3x
- 3.7 GPA
Skills
Transaction processing
Cash management
Store organization
Customer service
Customer assistance
Order accuracy
Transaction management
Inventory management
Problem-solving
Verbal communication
Effective communication
Languages
Spanish
Limited Working
English
Native or Bilingual
Interests
Robotics
Artificial Intelligence (AI) and Machine Learning
Gym Workouts
Team Sports
Playing Sports
Timeline
Clerk
QuikTrip
01.2022 - CurrentRead More
Food Runner
Tamasha Hookah Lounge and Bar
01.2022 - 01.2023Read More
Georgia State University
Bachelor’s Degree from Data Science
Read More