Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Brian Hickey

Webster,MA

Summary

Dynamic and results-driven professional with extensive experience as a Firefighter at the Town of Webster, excelling in emergency response and team leadership. Proven ability in fire prevention education and equipment maintenance, fostering strong communication and strategic planning skills to enhance operational efficiency and safety. Committed to continuous improvement and community service.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Firefighter

Town of Webster
Webster, MA
11.2020 - Current
  • Performed search and rescue operations in hazardous environments.
  • Laid hose lines and operated nozzles, pumps, hydrants and fire extinguishers.
  • Provided educational presentations regarding fire prevention techniques to local schools and businesses.
  • Communicated effectively with crew members while performing tasks under stressful conditions.
  • Inspected buildings to determine compliance with fire codes and fire prevention protocols.
  • Responded immediately to alarms for fires, vehicle accidents, and other emergency situations.
  • Served as acting Lieutenant for a duration while company officer was out on injury.
  • Communicated with other firefighters and emergency personnel to relay observations, equipment needs, and other relevant information.
  • Performed routine preventive maintenance and repairs to equipment and apparatus.
  • Certified to drive and operate all apparatus and equipment.
  • Train new members on Department operations and guidelines.
  • Call Firefighter from 2016 until career hire in 2020.

Operations Manager

Hickey Fleet Services LLC
Webster , MA
06.2016 - Current
  • Performed general maintenance and repairs
  • Manage field service technicians and service trucks.
  • Schedule and monitor day-to-day business activity
  • Diagnosed mechanical problems and made necessary repairs.
  • Used diagnostics and troubleshooting tools to identify failures and equipment issues.
  • Completed preventive maintenance on engines, transmissions, tires and other vehicle systems.
  • Maintained accurate records of all services performed on diesel engines.
  • Formed and sustained strategic relationships with clients.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Developed key performance indicators to measure effectiveness of operational processes.
  • Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics.
  • Managed scheduling, training and inventory control.
  • Delegated work to staff, setting priorities and goals.
  • Implemented successful business strategies to increase revenue and target new markets.
  • Point of contact for human recourse and personnel concerns.

Fire Captain

Muddy Brook Fire Department
Woodstock , CT
11.2016 - 07.2022
  • Controlled all fire suppression apparatus and personnel.
  • Coordinated training events.
  • Commanded emergency scenes.
  • Lead crews during incidents.
  • Performed as water supply officer.
  • Performed as Operations officer.
  • Responded to fire and emergency alarms and evaluated emergency to direct company operations.
  • Developed strategies for responding to emergencies based upon specific scenarios encountered at each scene.
  • Maintained records of all fire-related activities including incident reports, maintenance logs, and training documents.

Education

High School Diploma -

H.H Ellis Technical High School
Danielson, CT
06-2016

Skills

  • Search and rescue
  • Fire suppression
  • Equipment maintenance
  • Building inspections
  • Emergency response
  • Team leadership
  • Preventive maintenance
  • Effective communication
  • Risk assessment
  • Operational management
  • Problem solving
  • Fireground communications
  • Strategic planning
  • Fire apparatus operation
  • Fire prevention education
  • Customer service
  • Training and development

Certification

  • Firefighter I/II Certified
  • Fire Instructor I Certified
  • Fire Officer I Certified
  • Fire Prevention Officer Basic
  • Currently taking Fire Officer II

Timeline

Firefighter

Town of Webster
11.2020 - Current

Fire Captain

Muddy Brook Fire Department
11.2016 - 07.2022

Operations Manager

Hickey Fleet Services LLC
06.2016 - Current

High School Diploma -

H.H Ellis Technical High School

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