Brian Hicks
Sebring,FL
Summary
Proven Estimator at Heritage Glass Inc, adept in using estimating software and material takeoffs, I excel in delivering accurate project bids. My adaptability and effective communication fostered client trust, securing high-value contracts. With a focus on continuous improvement and professionalism, I significantly enhanced estimation efficiency and accuracy.
Overview
21
21
years of professional experience
Work History
Estimartor
Heritage Glass Inc
08.2023 - Current
- Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
- Established a reputation for delivering reliable and accurate estimates, resulting in increased client trust and repeat business opportunities.
- Reviewed project plans and specifications to understand project requirements and accurately estimate cost and resources needed.
- Maintained an extensive database of unit costs, enabling quick reference during the estimation process for increased efficiency.
- Implemented new software tools to enhance estimation precision and speed, significantly cutting down preparation time.
- Continuously improved estimating procedures by staying updated on industry trends and attending relevant training courses.
- Increased project accuracy by diligently reviewing specifications, drawings, and other documentation.
- Conducted thorough site visits to gather essential information for precise estimates, minimizing potential change orders during construction phases.
- Contributed to winning several high-value contracts by presenting compelling and competitive estimates to potential clients.
- Utilized cost-estimating software to streamline estimating processes and produce accurate and reliable estimates.
- Presented comprehensive bid proposals to clients, showcasing a clear understanding of their requirements and expectations.
Delivery Driver
Sunnilandcorp
07.2022 - 08.2023
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Expedited deliveries to meet customer deadlines and requirements.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
- Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
- Improved delivery accuracy by diligently checking orders before departure.
- Strengthened company reputation through polite and friendly interactions with customers during deliveries.
- Reduced fuel consumption and costs with strategic planning and execution of delivery routes.
- Maintained clean and safe vehicle, contributing to positive image of company.
- Filled out load paperwork and DOT-mandated log books.
Concrete Mixer Driver
Jahna Concrete
08.2020 - 07.2022
- Demonstrated professionalism through exceptional driving skills, maintaining a clean driving record throughout employment tenure.
- Mapped and followed routes with GPS in alignment with strict timeframes.
- Expertly navigated tight spaces while maneuvering a loaded concrete mixer truck, ensuring damage-free deliveries every time.
- Prevented material loss by monitoring concrete consistency during transport, adjusting water levels as needed.
- Inspected, serviced and cleaned mixer truck and equipment, focusing on safety.
- Collaborated with dispatchers, ensuring punctual deliveries and optimal route planning for increased productivity.
- Streamlined loading processes at plants by efficiently positioning mixer trucks under plant chutes for accurate material batching.
- Contributed to a positive work culture by fostering strong relationships with both internal and external stakeholders, promoting teamwork and collaboration.
- Promoted a safe work environment by adhering to OSHA regulations and company safety policies during all tasks.
- Maintained safety standards by conducting regular inspections and maintenance on the concrete mixer truck.
- Supported project timelines by quickly adapting to schedule changes or unexpected delays in realtime.
- Troubleshooting and repairs
- Transported ready mixed concrete from plant to construction job sites in alignment with specifications.
- Inspect vehicles before and after use and troubleshot issues.
- Valid [State] driver's license
- Trained new drivers on basic tasks and company safety regulations.
- Commercial truck inspections
Delivery Driver
Penske Logistics
05.2018 - 07.2020
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Filled out load paperwork and DOT-mandated log books.
- Protected people and equipment from hazardous materials by using correct procedures.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Minimized company liability and risks to loads by obeying traffic laws.
- Fostered positive working relationships with regular customers.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
Team Leader
J J Taylor Distributing FL
05.2004 - 03.2017
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Facilitated decision-making processes within group through open dialogue and consensus-building techniques.
- Led by example, demonstrating commitment and professionalism that inspired team members to excel.
- Improved operational workflows, enabling team to handle increased workloads without compromising quality.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Education
High School Diploma -
Sebring High School
Sebring, FL07-1999
Skills
- Cost estimation
- Material takeoffs
- Estimate preparation
- Estimating software
- Vendor relationships
- Project estimation and bidding
- Construction cost estimates
- Math
- Preparing estimates
- Problem-solving
- Multitasking Abilities
- Blueprint analysis
- Task prioritization
- Schedule coordination
- Data collection
- Decision-making
- Reliability
- Effective communication
- Adaptability and flexibility
- Self motivation
- Professionalism
- Blueprint reading
- Continuous improvement
Timeline
Estimartor
Heritage Glass Inc
08.2023 - Current
Delivery Driver
Sunnilandcorp
07.2022 - 08.2023
Concrete Mixer Driver
Jahna Concrete
08.2020 - 07.2022
Delivery Driver
Penske Logistics
05.2018 - 07.2020
Team Leader
J J Taylor Distributing FL
05.2004 - 03.2017
High School Diploma -
Sebring High School
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