Brian Hicks-Brown

• Able to rectify any issues between scheduling, carriers, dealers, and supply.

• Find a solution to product supply issues because of planned or unplanned events.

• Familiar with TABS, Salesforce

• Remedy challenges with the system network issues.

• Perform multiple tasks simultaneously.

• Considering the needs of other professionals when making decisions to ensure workflow balance.

• Negotiate with suppliers, retailers, and delivery operations.

• Encourages a culture of innovation within the team.

• Proactively seeks opportunities for improvement.

• Adaptable professional who thrives in dynamic environments, quickly adjusting strategies to meet evolving business needs.

• • Ensured the safety and health of adolescents through therapeutic rapport building, and supervision during outings, within the classroom, and other recreational activities.

• Ensure the accurate, prompt, and courteous resolution of customer technical concerns.

• Collaboratively liaise between management and customer to ensure quality control.

• In compliance with the National Electrical Code (NEC), execute the full scope of technical processes, including installing, reconnecting, adding, and changing devices and services such as video, telephone, VOIP, and home security.

• Demonstrated comprehensive knowledge of networking and Internet products and services by providing customer education in in business and residential settings.