Brian Highfill
Gwinnett County Fire And Emergency Services
Monroe,GA
22
years of professional experience
Dynamic Driver Engineer and Roofing Salesperson with strong problem-solving skills and a proven ability to build relationships. Recognized for exceptional teamwork and communication, ensuring safety and satisfaction in all operations.
Work History
Driver Engineer/Senior Firefighter
22 Years- Coordinated with dispatch to receive and respond to emergency calls efficiently.
- Operated emergency response vehicles to ensure timely and safe transportation of personnel and equipment.
- Conducted regular vehicle inspections and maintenance checks to uphold safety standards.
- Assisted in training new drivers on operational protocols and safety procedures.
- Mentored junior drivers, promoting adherence to safety regulations and operational best practices.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
Roofing Salesperson
5 Years 1 Month- Developed comprehensive roofing solutions tailored to client needs, enhancing customer satisfaction and retention.
- Conducted detailed inspections to assess roof conditions, identifying repair or replacement needs effectively.
- Collaborated with project managers to ensure seamless installation processes and adherence to safety standards.
- Trained new sales staff on product knowledge and sales strategies, fostering a high-performance team culture.
- Established long-term relationships with clients through exceptional service and follow-up practices, driving repeat business.
- Demonstrated excellent communication skills both in-person and remotely when presenting proposals or discussing project details with clients.
- Educated customers on the benefits of various roofing products, resulting in informed decision-making.
- Continuously updated product knowledge through industry research, supplier training sessions, and trade shows participation.
Education
Associate of Science - Physical Education
Skills
Problem-solving
Decision-making
Critical thinking
Analytical thinking
Excellent communication
Analytical skills
Effective communication
Interpersonal skills
Active listening
Patience and tact
Analytical thinking
Timeline
Roofing Salesperson
Barrelle Roofing
09.2018 - 10.2023Read More
Driver Engineer/Senior Firefighter
Gwinnett County Fire And Emergency Services
08.2004 - CurrentRead More
Georgia Perimeter College
Associate of Science from Physical Education
Read More