Analyze,
research, and adjudicate professional/facility claims at all levels of
complexity for one of the largest Medicaid managed care organizations in the U.S.
Determine
level of reimbursement based on established criteria, regulatory guidelines,
provider contracts and plan provisions for multiple lines of business including
South Carolina, Kentucky, New Jersey and Florida.
Analyze
services for appropriateness of charges and system edits, and determine
exclusions and denials based on contract provisions.
Audit
claims to identify examiner and system configuration errors.
Extensive
knowledge of claims validation, medical terminology, diagnostic/procedural
coding, standard claim forms (CMS-1500/CMS UB-04), EDI, DRG, NDC, NIA,
reference materials (PDR, CPT, ICD-9 and HCPCS), coordination of benefits and
interpretation of contracts.
Production Planner Coordinator
SONY DADC
Pitman, NJ
06.2008 - 02.2009
Planned, scheduled, released and tracked workflow in the
manufacturing department for one of the world’s largest entertainment
corporations in the world.
Supervised, coordinated and prioritized production
personnel/activities to meet customer, plant and management requirements.
Minimized production time and costs, efficiently
organized the use of resources and maximized efficiency on the production
floor.
Determined/adjusted
human resource, machine and material requirements for multiple production
projects.
Prepared daily production reports that covered
inventory, production rates and progress, equipment issues, scheduling delays,
labor productivity and impediments to efficiency and productivity.
Child Support Specialist
New York State Office of Temporary and Disability Assistance
Albany, NY
11.2005 - 08.2007
Evaluated,
planned and analyzed processes and techniques (quantitative and qualitative) to
ensure program integrity and improve efficiency of sixty-two New York State
county child support enforcement units.
Identified
training needs and arranged for appropriate training directly to county support
enforcement staff.
Drafted new or
amended policy and procedural publications to accommodate legislative/regulatory
changes and programmatic impacts.
Served as liaison to the U.S. Department of State regarding the child
support enforcement passport denial mechanism and collaborated with U.S.
embassies/consulates to explain/resolve revoked passports of U.S. nationals
behind in their child support payments.
Reconciled both IRS and New York State Department of Taxation and Finance
tax refund intercepts.
Built and maintained strong positive
relationships with key stakeholders (Federal, State and Local) through
stakeholder analysis, engagement and management.
Demonstrated high level of skill in effective project
management including the coordination and implementation of complex research
and evaluation projects.
Education
MPA - Public Administration
Rutgers University
2005
Bachelor of Arts - Political Science
Rutgers University
1996
Skills
Program evaluation
Project planning
Medical terminology expert
Research and data analysis
Data analysis
Advanced computer skills
Timeline
Claims Examiner
AmeriHealth Caritas
06.2012 - Current
Production Planner Coordinator
SONY DADC
06.2008 - 02.2009
Child Support Specialist
New York State Office of Temporary and Disability Assistance
Independent Contractor – Member Services at AmeriHealth Caritas Pennsylvania - Medicaid & Keystone First – AmeriHealth Caritas Pennsylvania Community Health Choices – Keystone First Community Health ChoicesIndependent Contractor – Member Services at AmeriHealth Caritas Pennsylvania - Medicaid & Keystone First – AmeriHealth Caritas Pennsylvania Community Health Choices – Keystone First Community Health Choices