Diversely Skilled Systems Administrator with over 20 years solving problems for employers and customers. Personable and adaptable provider of technical expertise in language comprehensible to everyone from engineers to private users. Adept at offering one-on-one support as well as authoring technical specifications and requirements for publication.
Server hardware/software support (15 servers)
-Desktop hardware/software support (50 users)
-Printer Support
-Scanner Support
-Active Directory Administration
-Exchange Administration
-Backup/Restore and Disaster Recovery administration
-FISERV Administrator
-Web Filter Administrator
-Biometric Finger Print System Administration
hardware/software support (100+ servers and 5000 users)
Active DirectoryAdministrator
Citrix Administrator
Lotus Notes Administrator
Mainframe Print Administrator
Backup/Restore and Disaster Recovery Administrator
Assessed business requirements to create focused solutions.
Collaborated with upper management to drive strategy and implement new processes.
Improved systems with addition of new features and infrastructure.
Gathered requirements and performed gap analysis through design workshops with users.
Used SCCM/MECM/Group Policy to push out statewide software for various high level projects.
Used SCCM/MECM/WSUS/Patch Manager Plus to update hundreds of workstations and dozens of servers (both physical and virtual) monthly with a success rate of over 90%.
Used VMWare to virtualize dozens of physical servers.
Redesigned the Lottery's Active Directory structure so that it is easier to understand and was then able to apply group policies to individual ou's and resources.
Upgraded numerous systems that required both new hardware and new software.
A+
Security+
MCSA
CJIS