Brian Holcomb

• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Evaluated customer needs and feedback to drive product and service improvements.
• Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
• Educated staff on organizational mission and goals to help employees achieve success.
• Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
• Optimized customer experience by delivering superior services and effectively troubleshooting issues.
• Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
• Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
• Delivered goods and products to customer on time and in excellent condition.
• Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
• Utilized GPS and other navigation tools to plan routes and stay on schedule.
• Followed all relevant traffic laws and safety regulations.
• Communicated with customers to provide delivery updates and confirm delivery locations.
• Maintained professional and friendly demeanor during deliveries to uphold company reputation.
• Obtained signatures from customers upon delivery of goods.
• Communicated with dispatchers and other personnel to coordinate transportation schedules.
• Minimized liability by consistently following road rules when driving.
• Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
• Answered, scheduled, and responded to reservation calls at specific times and locations.
• Loaded and secured items in trucks to avoid damage to parcels during delivery.
• Drove safely in various weather and road conditions to avoid accidents.
• Generated consistent referrals and repeat business by providing friendly and fast service.
• Inspected and tested equipment, machinery and components to diagnose issues, recognize defects, and determine appropriate repairs.

Identified mechanical problems and determined best solutions for correction.

• Frequently diagnosed mechanical problems and determined how to correct issues.
• Kept detailed records of repairs and maintenance for reference in future work.
• Utilized varied tools and equipment to test and troubleshoot mechanical systems.
• Assembled and disassembled equipment to perform repairs and maintenance.
• Maintained clean and organized work area to easily locate repairing tools and equipment.
• Followed guidelines while performing maintenance and repairs to prevent work-related injuries.
• Resolved mechanical issues using both technical and manual skills.
• Collaborated with coworkers, discussing assembly, and needed product adjustments.
• Operated variety of tools and equipment to complete mechanical repairs.
• Coordinated installation of systems, machinery, and components.
• Researched new technologies related to mechanical engineering to improve designs and processes.

• Assembled orders and packed items for shipment, conveying orders to shipping personnel
• Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
• Shipped material and performed boxing, packing, labeling, and preparation of related documents.
• Printed labels, packaged boxes, and loaded into outbound containers.
• Reviewed order slips, picked products and staged merchandize to be shipped.
• Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
• Pulled orders quickly to maintain demanding productivity goals.
• Transported merchandise pallets to move in warehouse.
• Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.

• Determined accurate angles and depths before drilling or giving instructions.
• Managed rig sub-contractors to maintain safe and efficient operations of rig equipment.
• Supported management of all drilling and rig move operations
• Managed project components such as rig operations, providing quotations, equipment management, and HSE compliance.
• Monitored drilling operations and machines.
• Coordinated and managed all rig moving operations
• Monitored employee safety and coached workers on safety standards and procedures to prevent injuries.
• Selected and attached drill bits and drill rods, adding more rods as hole depths increased.
• Verified depths alignment of boring positions prior to drilling.
• Assisted with inventory counts and stocking of merchandise.
• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Learned all required tasks quickly to maximize performance.
• Developed strong customer service and product knowledge skills to enhance individual and team performance.
• Addressed and resolved customer complaints in polite and professional manner.
• Reconciled accounts receivable ledger to verify payments and resolve variances.
• Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
• Prepared and mailed invoices to customers, processed payments, and documented account updates.
• Followed up overdue payments and payment plans from clients to establish good cash flow.
• Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
• Kept vendor files accurate and up-to-date to expedite payment processing.
• Collaborated with customers to resolve disputes.
• Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.