Brian Holtz
Oshkosh,WI
Summary
A dedicated professional with multiple years of sales, customer, and client service. A Goal setting hard worker who is determined to provide the best service possible through my skills and expertise. Enthusiastic, willing to take on any task to help the organization's mission succeed. Pleasant, hardworking, and reliable with great interpersonal skills.
Overview
10
10
years of professional experience
Work History
Inventory Control Specialist
VF Corp, Appleton WI
08.2021 - Current
- Completed physical inventory counts each month.
- Audited and corrected discrepancies in inventory numbers.
- Completed daily cycle counts to maintain accuracy of records.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Recorded daily activities for inventory control.
- Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
Route Service Sales Representative
CINTAS, Professional Uniform And Facility Services
08.2020 - 08.2021
- Maintained positive relationships with customers using good communication and follow-through abilities.
- Boosted revenues by upselling and cross-selling products to new and established customers.
- Maintained up-to-date knowledge of products and services to address customer inquiries
- Displayed products properly at customer sites and according to company specifications and policies.
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
Client Service Specialist III
J. J. Keller & Associates, Inc
06.2015 - Current
- Secures temporary permits (fuel/trips, oversize/overweight, annual and regional) for clients in an accurate and timely manner
- Validates accuracy of permits and distributes to clients when needed
- Answers incoming client calls, assisting with client needs via phone/ email communication
- Determines routing of trips using maps and mapping software
- Identifies discrepancies, contacts vendor when necessary, checks systems for pertinent information, and enters information into applicable systems
- Works to obtain and/or validate client information
- Maintains knowledge of the applicable local, state, and federal regulations that pertain to our service offerings
- Responds to client and/or vendor phone calls or e-mails in an efficient manner.
Sales Representative
General Beverage Sales Co
05.2013 - 01.2015
- Recommend products to customers, based on customers' needs and interests
- Estimate or quote prices, credit or contract terms, warranties, and delivery dates
- Provide customers with product samples and catalogs
- Monitor market conditions, product innovations, and competitors' products, prices, and sales
- Check stock levels and reorder merchandise as necessary
- Plan, assemble, and stock product displays in retail stores, or make recommendations to retailers regarding product displays, promotional programs, and advertising
- Negotiate with retail merchants to improve product exposure, such as shelf positioning and advertising.
Education
Associate of Science - Cybersecurity Specialist
Fox Valley Technical College
Appleton, WI12.2024
Associate of Science - Business Management
Fox Valley Technical College
05.2011
HIGH SCHOOL DIPLOMA - undefined
Oshkosh West High School
Skills
- Accountability
- Customer Service
- Creativity
- Improving Efficiency
- Attention to Detail
- Ability to work independently or in a team structure
- Problem-solving, ability to plan, prioritize, and organize work
- Invoicing Audits
- Inventory and Supply Control
- Update Databases
- 3PL (Third Party Logistics)
- Microsoft Office
- Inventory Monitoring and Management
- Networking
- Describe merchandise and explain use, operation, and care of merchandise to customers
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires
- Compute sales prices, total purchases and receive and process cash or credit payment
- Answer questions regarding the store and its merchandise
- Prepare sales slips or sales contracts
- Prepare merchandise for purchase or rental
- Inventory stock and requisition new stock
- Price, arrange and display merchandise to promote sales
- Exchange merchandise for customers and accept returns
- Clean shelves, counters, and tables
- EXPERTISE
- Social Media
Additional Information
- TECHNICAL SKILL ACHIEVEMENTS , Dean’s Honor List Spring 2010, Fall 2010, and Spring of 2011. For earning a semester cumulative grade point average of 3.75 or higher, in any semester with 12 or more credits taken.
Timeline
Inventory Control Specialist
VF Corp, Appleton WI
08.2021 - Current
Route Service Sales Representative
CINTAS, Professional Uniform And Facility Services
08.2020 - 08.2021
Client Service Specialist III
J. J. Keller & Associates, Inc
06.2015 - Current
Sales Representative
General Beverage Sales Co
05.2013 - 01.2015
Associate of Science - Cybersecurity Specialist
Fox Valley Technical College
Associate of Science - Business Management
Fox Valley Technical College
HIGH SCHOOL DIPLOMA - undefined
Oshkosh West High School
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