Summary
Overview
Work History
Education
Skills
Timeline
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Brian Horton

Jacksonville,FL

Summary

I am a dedicated team oriented individual, who is looking to become an asset and positive influence within an organization that provides opportunities for upward growth.

Overview

9
9
years of professional experience

Work History

Assistant Manager

Family Dollar
07.2023 - Current
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Increased efficiency, introducing new processes and procedures.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.

Shift Lead Manager

Krystal Restaurant
06.2019 - 05.2023
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Teaching Assistant

Atlanta Technical College
05.2015 - 04.2019
  • Improved overall class participation by implementing group activities and project-based learning.
  • Supported classroom activities, tutoring, and reviewing work.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
  • Facilitated activities in small groups to reinforce concepts taught by class teacher.
  • Egaged children in creative activities

Education

High School Diploma -

Redan High School
Stone Mountain, GA
05.2011

Skills

    Recruiting and interviewing

  • Employee Scheduling
  • Task Delegation
  • Cost Reduction
  • Employee Performance Evaluations
  • Staff Training and Development
  • Team Supervision
  • Evaluating Employee Work
  • Teamwork and Collaboration

Timeline

Assistant Manager

Family Dollar
07.2023 - Current

Shift Lead Manager

Krystal Restaurant
06.2019 - 05.2023

Teaching Assistant

Atlanta Technical College
05.2015 - 04.2019

High School Diploma -

Redan High School

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Brian Horton