BRIAN HORTON
Cincinnati,OH
Summary
Dynamic professional with extensive experience in hospitality, notably as Houseman Supervisor at Holiday Inn. Proven expertise in scheduling and staff management, enhancing guest relations through exceptional service. Skilled in health and safety compliance, fostering a clean environment while achieving operational efficiency. Recognized for developing effective inventory strategies that minimized waste.
Overview
9
9
years of professional experience
Work History
Houseman Supervisor
Holiday Inn
02.2025 - Current
- Maintained a clean and well-organized work environment for efficient operations and reduced workplace hazards.
- Assisted in inventory management by monitoring supply levels and submitting requisition orders as needed.
- Developed comprehensive schedules that ensured adequate staffing levels during peak periods while avoiding overstaffing during slower times at the hotel property.
- Conducted regular inspections of guest rooms and public areas to ensure adherence to cleanliness standards and timely completion of tasks.
- Ensured compliance with health safety regulations by conducting regular trainings on proper chemical usage, equipment handling, and personal protective gear requirements.
Associate
Edge Water Developments
11.2023 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Driver
Titan Transfer Inc.
11.2019 - 09.2023
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
Chef Assistant
Raddison Hotel
11.2020 - 09.2022
- Prepared and cooked quality meals in high-volume, fast-paced service environments.
- Followed recipes and instructions to achieve quality and presentation standards.
- Maintained a clean and organized workspace, adhering to strict sanitation guidelines for a safe kitchen environment.
- Assisted head chef in menu planning for optimal ingredient utilization and minimized food waste.
Server
BB Riverboats
11.2020 - 09.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Lead Dinner Cook
Frisch's Big Boy Mainliner
04.2016 - 05.2019
- Maintained high food quality with consistent preparation, seasoning, and presentation of dishes.
- Reduced food waste significantly through careful inventory management and creative use of ingredients.
- Assisted in the design and execution of daily specials, keeping menu offerings diverse and appealing to repeat guests.
- Demonstrated exceptional leadership ability by motivating team members during high-pressure situations, ensuring smooth service flow despite challenges.
- Consistently met or exceeded guest expectations regarding taste, appearance, timeliness of meal deliveries through meticulous attention to detail in every aspect of plate preparation process.
Education
GED -
Whitney M Young Job Corps Center
Louisville, KY01-2004
Skills
- Scheduling and planning
- Health and safety
- Housekeeping
- Recruitment and hiring
- Staff management
- Task delegation
Timeline
Houseman Supervisor
Holiday Inn
02.2025 - Current
Associate
Edge Water Developments
11.2023 - Current
Chef Assistant
Raddison Hotel
11.2020 - 09.2022
Server
BB Riverboats
11.2020 - 09.2022
Driver
Titan Transfer Inc.
11.2019 - 09.2023
Lead Dinner Cook
Frisch's Big Boy Mainliner
04.2016 - 05.2019
GED -
Whitney M Young Job Corps Center
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