Brian Huskins
Account /Project Manager
Summary
Industrial Account Manager with a track record of enhancing client satisfaction and retention at STR Mechanical. Specialized in HVAC systems and contract negotiation, achieving over $2.5 million in sales. Proven ability to lead teams in improving operational efficiency and implementing effective revenue growth strategies.
Overview
40
40
years of professional experience
4
4
Certification
Work History
Industrial Account manager Service Manager
/STR Mechanical
Charlotte
01.2015 - 10.2025
- Managed multiple client accounts to drive satisfaction and retention across sectors.
- Developed and implemented strategic account plans to enhance revenue and market share.
- Resolved client issues promptly, ensuring adherence to high service quality standards.
- Trained new staff on account management processes, improving team efficiency.
- Collaborated with sales teams to identify growth opportunities within existing accounts.
- Negotiated contracts to maximize profitability and secure renewals of existing accounts.
- Maintained comprehensive industry knowledge to provide strategic insights and support sales initiatives.
- Coordinated with internal teams to effectively address diverse customer needs.
Energy Manager
Bissell Companies
03.2006 - 08.2008
- Oversaw operations for 6.0 million square feet of Class A office and hospitality facilities.
- Managed employee processes, including vacation, sick time, performance improvement plans, and reviews.
- Conducted interviews for hiring and termination, ensuring alignment with organizational goals.
- Supervised control and HVAC contractors, implementing procedures to enhance operational efficiency.
- Maintained electrical systems in main switch gear, tenant generators, and ATS switches to ensure seamless building operation.
- Developed project timelines to facilitate effective resource allocation and task management.
SR Lead Manager
Lincoln Harris
Charlotte
07.1998 - 01.2006
- Executed CEWES procedures to support critical spaces for BOA infrastructure in Charlotte, NC.
- Managed HVAC vendors and maintenance for over 400 CRAC units.
- Designed and produced innovative control solutions to enhance system efficiency.
- Developed project timelines to ensure adherence to schedules and deliverables.
Industrial Account Manager
GSM Services
Gastonia
- Achieved over $2.5 million in sales for 2011 through strategic market insights.
- Maintained 42% profit margin on service invoices, ensuring financial efficiency.
- Led HVAC management using rigging, lifting, and power quality metering tools.
- Managed team productivity, achieving 63% productivity rate across 2080 hours.
- Quoted all service jobs independently to enhance operational efficiency.
- Certified as Master Mechanic PM, showcasing advanced technical proficiency.
Industrial Team Leader/Controls manager
Bahnson Mechanical Systems
- Maintained average gross service margins of 38%.
- Managed annual account valued at $1,500,000 with $135,000 service contract.
- Executed project management responsibilities across various initiatives.
- Ensured equipment reliability as Industrial Technician.
- Led team as Chiller Mechanic to enhance operational efficiency.
- Applied strategic problem-solving techniques to address challenges.
Education
Commercial drawing and design
Gaston College
06.1992
Mechanical Engineering Technology
UNCW (UNCC)
09.1989
Carrier, Trane, technology schools, Tridium onsite training
Various Technical Schools including APC, Liebert, Russ Electric, Lead Tec training, JCI
Skills
- Account management
- Contract negotiation
- HVAC systems expertise
- Project management
- Customer relationship management
- Team leadership
- Employee training
- Problem solving
- Operational efficiency
- Technical troubleshooting
- Customer training
- Database management
- Cold calling
- Lead development
- Revenue growth strategies
- Marketing and territory management
- Order processing and management
- Performance goals and metrics
- Billing and payment collection
- Accounts payable/receivable expertise
- Employee mentoring and development
- Client relationship building
- Industrial HVAC and maintenance
- Chiller troubleshooting
- High-speed meter initialization
Personal Information
Title: Industrial /Commerical Service
Certification
- CFC Certified universal NC 170-3669
- OSHA 10
- LAAM Manager Firestone Fibers Kings Mountain, NC
- EPA 410 A certified
- EPA Master Mechanic Certified
- Centrifugal Trouble shooting 3 CEUS
Hobbies
Professional Bass Fishing,, Making Crankbaits and fishing lures,, National recognized, in NC business Journal January, 2009 Issue., My family: Wife Robin Sons Nick, Austin and Cole, Gardening: Learned from my Dad
Experience Details
- My experience spans 40 years in mechanical engineering technology and industrial maintenance, specializing in HVAC and electrical equipment support, including Green Building practices, data room management, and systems installation. I am skilled in writing and implementing Critical Environments Work Authorization (CEWA) with maintenance procedures and scripted task lists. I have strong service management and team leadership skills, handling PM service contracts and developing standardized policies and procedures. My expertise includes creating budgets, managing building environments within targets, and teaching HVAC chiller and controls classes with PowerPoint presentations.
Technical Overview:
- **Management**: Service manager and team leader for multiple companies, supervising 25 personnel, with a strong background in HVAC service, safety, and energy management.
- **Chillers**: Proficient with Trane, York, Carrier, McQuay, Flowtronics, and process chillers; experienced in hermetic and centrifugal tear-downs, winter inspections, troubleshooting, tube cleaning, vibration, and infrared checks; implementing efficiency improvements and design installations.
- **Cooling Towers**: Skilled in rebuilding gearboxes, realignment, vibration checks, replacing fill, recoating sumps, and entire tower rebuilds; troubleshooting and design installations.
- **Pumps**: Expertise in split-case horizontal and vertical pumps, alignment, infrared checks, troubleshooting, and design installations.
- **Bearings**: Repair experience with split case and solid bearings, interference fit fans, shafts, and couplings; laser alignment and dial indicator use.
- **Boilers**: Proficient with low- and high-pressure steam and hot water boilers; troubleshooting, re-controlling, and design installations.
- **Package Units**: Knowledgeable in Trane, York, and Carrier units.
References
References available upon request.
Timeline
Industrial Account manager Service Manager
/STR Mechanical
01.2015 - 10.2025
Energy Manager
Bissell Companies
03.2006 - 08.2008
SR Lead Manager
Lincoln Harris
07.1998 - 01.2006
Industrial Account Manager
GSM Services
Industrial Team Leader/Controls manager
Bahnson Mechanical Systems
Commercial drawing and design
Gaston College
Mechanical Engineering Technology
UNCW (UNCC)
Carrier, Trane, technology schools, Tridium onsite training
Various Technical Schools including APC, Liebert, Russ Electric, Lead Tec training, JCI