Brian Inglesby
Hasbrouck Heights,NJ
Summary
Hardworking, passionate, and detail-oriented job seeker with strong organizational and technical skills; eager to utilize extensive and diversified orthopedic medical device experience in a full time capacity. Position myself to make significant contributions, and be an asset to any company functions providing leadership, direction, and organization.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Sr. Product Analyst - Account Analytics
Stryker Orthopedics, Inc
02.2022 - Current
- Work across multiple teams to define and implement customer change requests to enhance inventory efficiency and product functionality.
- Assist development leads in definition of process flows, relative task priorities and business value measurement parameters.
- Interact with internal partners to track development progress and address non-conforming issues to avoid negative impacts on product placement timelines.
- Track key metrics and developed spreadsheets and data models.
- Assemble reports and presentations to share insights and recommendations with stakeholders.
- Utilize specialized software to capture and process data. (CRT, Power BI, Excel)
- Conduct primary and secondary research to build account profiles in order to better understand customer needs, behaviors.
- Assist Sales/Operations in defining business scope and objectives with regard to product placement strategies.
- Communicate and monitor account behavior; acting as liason between Sales and Operations.
- Identify and resolve product/instrument related issues, and conducting conducting needs assessment evaluations regarding addition or reduction of inventory.
- Perform operational account reviews when needed to evaluate, balance, and re-configure proper account inventory levels for optimal efficiency.
- Manage instrument consignment levels while monitoring needs and reallocating as necessary.
- Mitigate instrument consignment issues and provide suggestions/solutions to rectify problem areas.
- Attend weekly development team meetings and assisted in identification and resolution of issues to maintain timeline and budget integrity.
- Work with Sales and Commercial Business Operations Teams to define and implement customer change requests to enhance product justifications and functionality.
- Manage and monitor all Joint Reconstructive Consignment Inventory.
Sr. Team Member
Stryker Orthopedics, Inc
03.2019 - 01.2022
- Managed complex loaner instrument and implant orders for 210+ hospitals, employing a 40 million dollar inventory. This included Hip, Knee and Trauma implants and instruments utilized in Primary/Revision Joint Replacement, and multiple Trauma applications across the Stryker product portfolio.
- Worked directly with 90 plus Account Representatives to best suit the needs of our customers and most importantly, their patients.
- Created and developed a PC based foundational training program for over 25 employees and sales associates.
- Act as role model and expert for loaner kit processing. Oversee preparation of products/services for account representatives and customers.
- Rotate through all product teams becoming fully competent in all areas of Reconstructive and Trauma product lines
- Prepare product for scheduled surgeries
- Partner with Scheduler to investigate service level issues
- Prepare reports
- Assist in FQMS compliance including specialization in specific responsibilities
- Support Management in preparation for Branch audits
- Act as the Back-Up Scheduler for any of the three product areas.
- Assist with training for new hires. Training to include various product lines and compatibility. Procedures, workflow, and scheduling tools.
- Handle urgent requests
- Track inventory and maintain accurate records
- Process incoming orders for materials, merchandise, or services.
- Trained and provided coaching for Junior Team Members
Mako Product Specialist
Stryker Orthopedics Inc.
07.2017 - 02.2019
- Provided Surgeons and Operating Room staff with training and intraoperative clinical/technical support in operation of Mako robotic arm applications, associated equipment, and instruments; to ensure ideal placement and precision.
- Used proprietary software to prepare pre-operative CT scans for use in assisting surgeons with preoperative implant planning, sizing, and positioning.
- Provided complete reports and associated metrics to management, direct supervisor, and company's regulatory department; detailing case reviews, services performed, and recommendations for product, documentation, and methodology improvements
- Maintained and controlled local Mako consigned equipment, instruments, implants, and disposable inventories.
- Supported company road-show demonstrations, "showcase visits" to provide potential customers opportunity to witness technology in use and boost appreciation of its clinical value.
- Helped train physicians and hospital personnel, including OR staff, Radiology, and Central Sterile Processing on use of Mako Robotic System.
- Provided prompt and accurate complaint reports to Stryker Quality Department.
- Solved product related issues for customers in expeditious manner
- Provided case coverage at unassigned accounts as needed
- Supported development and execution of sales plan, as well as grow utilization of Mako by increasing volume with current and potential future surgeons.
- Actively sold clinical benefits of all products, and built strong, positive relationships with key surgeons and OR staff at targeted accounts
- Collaborated with JR Account Representatives and Marketing to increase public awareness of Mako Robotic Technology
- Obtained purchase orders for products consumed during surgical procedures and managed consigned inventory of company products
- Continually expanded knowledge of Joint Reconstructive product line.
- Researched product's technical specifications and accurately communicated information.
Sr. Team Member - Trauma Scheduler
Stryker Orthopedics, Inc.
01.2009 - 07.2017
- Led team operations personnel during daily activities to include implementation of management objectives, performance management, team development, and staff training; to become model "Sales Branch".
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values
- Allocated tasks to staff members daily.
- Identified appropriate and optimal loaner inventory levels across all Reconstructive/Trauma product lines.
- Assisted Branch Operations Manager with planning/forecasting annual loaner budget for implants /instruments.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
- Investigated service level issues and implemented corrective policies/procedures for corrective action.
Sr. Technical Sales Representative
Stryker Orthopedics, Inc.
12.2000 - 01.2009
- Collaborated with customers and asked questions to assess needs and budgets.
- Recommended Stryker Products and explained features /benefits to help customers make educated buying decisions.
- Attended product-related technical shows and other activities to represent company products and services.
- Provided surgical case coverage, technical assistance, and intra-operative conflict resolution for all Reconstructive and Trauma Sales Teams.
- Interfaced directly with Surgeon Customers, OR Personnel, Materials Management, Purchasing, and Peri-Operative Management Teams.
- Partnered with Stryker Instrument Division to help arrange purchase and implementation of two Stryker Navigation Systems at The Valley Hospital, Ridgewood, NJ.
- Trained Hospital Surgeons and Peri-Op staff on procedural use of Navigation System, and provided technical assistance.
- Managed geographical case coverage area that included NJ Counties: Bergen, Essex, Union, Monmouth, Morris, Passaic, Sussex, Somerset, Ocean, Westchester, Putnam, Rockland, Dutchess, and Middlesex.
- Served as "point-person" among sales peers for difficult case issues and resolutions.
Surgical Distribution Specialist
Stryker Howmedica-Osteonics Inc.
10.1998 - 11.2000
- Managed all inbound/outbound loaner operations on case by case basis.
- Scheduled and allocated loaner inventory; as well as consignment inventory for N. New Jersey, and New York area customers.
Full Line Sales Representative
Howmedica Kaplan-Matinale
02.1997 - 09.1998
- Managed Sales territory in Central and Southern counties of New Jersey. Raised product awareness through cold calls and scheduled physician appointments. Key responsibilities included market penetration, supporting/maintaining existing business, provide product related services/demonstrations to key OR and Sterile Processing Department personnel.
Bioskills Lab Coordinator - Medical Education
Howmedica (Pfizer)
02.1987 - 01.1996
- Coordinated, scheduled, and shipped Bio-Skill lab kits for domestic and international training seminars.
- Provided sample/instruments materials and information for major Orthopedic conventions and small meetings globally (AAOS, AORN, NAON, OTA)
- Attended multiple major medical device medical conventions and meetings to assist in set-up and break-down.
Education
Bachelor of Business Administration - Business Management
Monmouth University
West Long Branch, NJSkills
- Data Analytics
- Microsoft Power BI
- Data Extracting
- Customer Needs Assessments
- Product Alignment
- Business Solutions
- Product Intelligence
- External Audits
- Industry Trends
- Client Requirements
- Computer Proficiency
- Product Demonstrations and Presentations
Accomplishments
- Achieved number one Sales/Distribution Trauma ranking in the US for four consecutive years.
- Successfully led Trauma Operations Team to highest level of volume while achieving lowest error margin in the NY Metro Sales Branch.
- Partnered with Trauma Sales Team to achieve highest of Sales/Distribution on North American continent.
- Initiated, designed, and enacted a product training program to educate team members across all product lines; boosting operational efficiency and engagement.
- Finished #1 in consignment inventory account reviews across all US based Sales Branches. 90 account reviews in 3 months.
- Developed customizable instrument templates for Mako Robotic consignment placement.
Certification
- National Safety Council Adult CPR and AED certified
- National Safety Council Standard First Aid certified
Affiliations
- Hasbrouck Heights Mens Association
References
- Available upon request
Timeline
Sr. Product Analyst - Account Analytics
Stryker Orthopedics, Inc
02.2022 - Current
Sr. Team Member
Stryker Orthopedics, Inc
03.2019 - 01.2022
Mako Product Specialist
Stryker Orthopedics Inc.
07.2017 - 02.2019
Sr. Team Member - Trauma Scheduler
Stryker Orthopedics, Inc.
01.2009 - 07.2017
Sr. Technical Sales Representative
Stryker Orthopedics, Inc.
12.2000 - 01.2009
Surgical Distribution Specialist
Stryker Howmedica-Osteonics Inc.
10.1998 - 11.2000
Full Line Sales Representative
Howmedica Kaplan-Matinale
02.1997 - 09.1998
Bioskills Lab Coordinator - Medical Education
Howmedica (Pfizer)
02.1987 - 01.1996
Bachelor of Business Administration - Business Management
Monmouth University
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