Brian Jackson

• In charge of overseeing thirteen service centers as the acting District Manager.
• Reviewed service center performance and identified areas of improvement in sales, customer volume, online rating, store presentation, teammate performance, budgeting, store ordering, safety procedures, training completion rate, average oil change time, ticket averages, end of day cash operations and staff levels.
• Facilitated comprehensive training sessions for new employees and customer service advisors.

• Oversaw a certified vehicle inspection station and effectively managed store budget including overhead (rent and utilities), wages, theft, damages, purchases.
• Collaborated with team members to efficiently perform vehicle maintenance and repair tasks.
• Handled order placement and managed stock inventory for store supplies such as oil, automotive fluids, and assorted filters.
• Achieved the prestigious honor of being ranked amongst the top ten Store Directors in 2019 (8th out of 542) due to outstanding sales performance, volume achievements, exceptional online ratings and exemplary audit results.
• Achieved certification as a District Manager through the training program in 2019.
• Exceeded the targeted sales budget by achieving a remarkable year-end total of $970,000 against the projected amount of $700,000.
• Instructed a certification program for service writing in team car care
• Increased online rating (google reviews) from 3.2 to 4.6, achieving a final rating of 4.6 at departure.

• Led a cross-functional team of 2-6 overnight associates responsible for receiving operations, forklift training & certification, store pricing & signage management, physical inventory counts & replenishment.
• Responsible for store opening and overseeing morning team's execution of pet care duties for various animals including cats, reptiles, and rodents.

Mastered the organization's proven sales strategy; effectively presenting compelling pitches at renowned retail locations including Menard's, Walmart, Sam's Club, and Best Buy leading to an average acquisition rate of 1-3 new accounts each day.

Managed a team of 2 sales professionals to enhance their proficiency in face-to-face selling, company’s pitch, and software utilization for customer acquisition.

• Cut, trimmed, and ground beef, pork, veal, and lamb into specified cuts for sale in retail stores.
• Maintained cleanliness of work area according to health department regulations.
• Operated a variety of cutting tools such as saws, knives, grinders, slicers.
• Provided customer service by answering questions about different cuts of meat available for purchase.
• Trained new employees on proper techniques for handling and processing raw meats.
• Assisted various meat markets in organization excellence and order fulfillment for a robust and lucrative holiday season.