Brian Jackson
Brooklyn
Summary
Dynamic professional with a proven track record at the Institute of Community Living INC, enhancing client independence through effective life skills coaching and meticulous clinical documentation. Excelled in a multidisciplinary team, achieving significant improvements in program quality. Skilled in mental health assessment and demonstrating exceptional multicultural competence, I bring a comprehensive approach to support and client care.
Overview
15
15
years of professional experience
Work History
Unit Counselor
Institute of Community Living INC
12.2023 - Current
- Assisted clients in developing essential life skills such as budgeting, meal planning, hygiene maintenance, and time management for increased independence postdischarge.
- Addressed client barriers to treatment success by working closely with medical professionals, ensuring necessary medication management was properly executed.
- Evaluated program effectiveness regularly, implementing improvements based on feedback from clients, families, and fellow staff members for continuous quality enhancement.
- Collaborated with multidisciplinary teams for comprehensive case management, ensuring optimal care for clients.
Caretaker
New York City Housing Authority
04.2019 - 06.2022
- Performed minor repairs as needed by utilizing a diverse skill set in areas like carpentry, plumbing, electrical work, painting.
- Addressed maintenance needs for multiple properties quickly for smooth, professional tenant support.
- Managed supplies and equipment inventories and replenishments to meet operational needs.
Logistics Associate
Old Navy, Gap
01.2014 - 02.2017
- Enhanced customer satisfaction by ensuring timely and accurate order fulfillment.
- Reduced order processing time with streamlined packing and shipping processes.
- Managed supply chain operations, optimizing transportation routes and carrier selection for cost savings.
Sales Associate
Modells
07.2010 - 01.2014
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
South Shore High
Brooklyn, NY06-2010
Skills
- Anxiety management
- Clinical documentation
- Depression treatment
- Relapse prevention
- Family support
- Social skills training
- Life skills coaching
- Multicultural competence
- Suicide prevention
- Mental health assessment
- Self-care promotion
- Intake assessment
- Grief counseling
Languages
English
Timeline
Unit Counselor
Institute of Community Living INC
12.2023 - Current
Caretaker
New York City Housing Authority
04.2019 - 06.2022
Logistics Associate
Old Navy, Gap
01.2014 - 02.2017
Sales Associate
Modells
07.2010 - 01.2014
High School Diploma -
South Shore High
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