Brian Jacobs

Delivered food orders to customers promptly.

Fostered a positive workplace environment by supporting team cohesion.

Addressing the needs of both employees and customers effectively.

Managed stock levels while generating regular reports.

Resolved customer service issues efficiently.

Engaged with patrons to ensure a positive experience.

• Enhanced productivity by implementing efficient time management strategies for team members.
• Instituted a culture of continuous improvement where employees were encouraged to identify inefficiencies or bottlenecks in existing processes leading to ongoing enhancements of time management practices.
• Managed multiple complex projects simultaneously while maintaining superior attention to detail and meeting strict deadlines.
• Monitored and analyzed data to optimize scheduling processes, leading to enhanced resource utilization.
• Cultivated a high-performance culture through effective delegation, coaching, and goal-setting techniques.
• Assisted executives with calendar management, ensuring punctuality and effective use of time during meetings.
• Reduced project completion times by streamlining workflow processes and prioritizing tasks.

• Trained new employees and delegated daily tasks and responsibilities.
• Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
• Completed cash and credit card transactions accurately using POS software.
• Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
• Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
• Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
• Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
• Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
• Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
• Monitored equipment maintenance schedules to ensure timely repairs, preventing downtime and loss of productivity.
• Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
• Fostered positive work environment, leading to higher employee morale and reduced turnover.
• Enhanced team efficiency by leading shift changeovers, ensuring smooth operations without downtime.
• Oversaw cash handling and financial transactions, ensuring accuracy and reducing discrepancies.
• Gathered, organized and input information into digital database.

• Completed store opening and closing procedures and balanced tills.
• Trained new employees and delegated daily tasks and responsibilities.
• Maintained a clean and organized work environment, ensuring safety standards were met consistently.
• Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
• Trained and mentored new employees to maximize team performance.
• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
• Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
• Kept employees operating productively and working on task to meet business and customer needs.
• Helped store management meet standards of service and quality in daily operations.
• Enhanced customer satisfaction through effective conflict resolution and prompt service.
• Responded to and resolved customer questions and concerns.
• Enforced company policies and regulations with employees.
• Collaborated with management to develop strategies for improving overall store operations.
• Completed cash and credit card transactions accurately using POS software.
• Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
• Frequently inspected production area to verify proper equipment operation.

• Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
• Performed troubleshooting and diagnosis on malfunctioning equipment.
• Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
• Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
• Optimized system performance thorough testing and analysis.
• Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
• Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
• Reduced response times to technical issues, implementing prioritized troubleshooting protocol.
• Increased equipment lifespan, performing preventive maintenance and timely repairs.
• Enhanced safety protocols, conducting regular inspections and safety drills for technical team.
• Maintained meticulous records of maintenance activities, ensuring compliance with industry standards.
• Fostered culture of continuous improvement, encouraging innovation and efficiency in technical processes.
• Tested systems, noting issues and completing preventive maintenance.
• Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
• Inspected, evaluated and calibrated electrical and mechanical systems and components.

• Completed store opening and closing procedures and balanced tills.
• Trained new employees and delegated daily tasks and responsibilities.
• Maintained a clean and organized work environment, ensuring safety standards were met consistently.
• Trained and mentored new employees to maximize team performance.
• Kept employees operating productively and working on task to meet business and customer needs.
• Helped store management meet standards of service and quality in daily operations.
• Enhanced customer satisfaction through effective conflict resolution and prompt service.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Responded to and resolved customer questions and concerns.
• Enforced company policies and regulations with employees.
• Cultivated an inclusive workplace culture that fostered teamwork and collaboration among diverse employees.
• Collaborated with management to develop strategies for improving overall store operations.
• Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
• Frequently inspected production area to verify proper equipment operation.
• Evaluated staff performance and provided coaching to address inefficiencies.

• Loaded, unloaded, and moved material to and from storage and production areas.
• Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
• Improved worksite efficiency by maintaining clean and organized work areas.
• Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
• Promoted a positive work environment by demonstrating strong teamwork and communication skills.
• Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
• Maintained high-quality workmanship through attention to detail and adherence to industry standards.
• Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
• Delivered consistent results under challenging weather conditions or other external factors affecting productivity.
• Bolstered team morale with a positive attitude and willingness to help others when needed.
• Assisted in reducing material waste by accurately measuring, cutting, and assembling materials as needed.
• Used variety of hand and power tools to complete tasks.
• Loaded and unloaded materials onto trucks and trailers.
• Cleaned and maintained tools, equipment and worksites.
• Loaded and unloaded materials and equipment onto and off construction sites.
• Provided labor support to carpenters, masons and other skilled trades.
• Helped with erecting scaffolding and ladders.
• Worked on sites, installing roofs and other exterior components.
• Helped with door and window installations.
• Installed drywall, siding and other structural components.

• Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
• Scheduled and received food and beverage deliveries, adhering to food cost and budget.
• Checked and tested foods to verify quality and temperature.
• Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
• Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
• Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
• Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
• Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
• Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
• Improved kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.
• Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
• Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
• Enhanced customer satisfaction with attentiveness to dietary restrictions and allergen concerns in menu offerings.
• Achieved rapid ticket times during peak service hours by effectively managing workflow distribution across various stations.
• Developed kitchen staff through training, disciplinary action, and performance reviews.
• Contributed to a positive workplace culture by actively engaging with staff members, promoting open communication channels, and demonstrating support for ongoing professional development opportunities.
• Increased overall profitability with effective budget management, including cost control strategies for purchasing and labor expenses.
• Developed and maintained professional relationships with suppliers to acquire high-quality ingredients and products with reasonable prices.
• Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
• Calculated prices of ingredients to monitor food costs and control expenses.
• Fostered a collaborative working environment among diverse teams of chefs, line cooks, prep cooks, dishwashers, and other support staff.
• Optimized food presentation and plating techniques, elevating overall dining experience.

• Loaded, unloaded, and moved material to and from storage and production areas.
• Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
• Improved worksite efficiency by maintaining clean and organized work areas.
• Performed general housekeeping and cleaning tasks.
• Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
• Maintained high-quality workmanship through attention to detail and adherence to industry standards.
• Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
• Mitigated potential hazards with thorough site cleanup efforts at the end of each workday.
• Bolstered team morale with a positive attitude and willingness to help others when needed.
• Assisted in reducing material waste by accurately measuring, cutting, and assembling materials as needed.
• Used variety of hand and power tools to complete tasks.
• Followed instructions and safety protocols to prevent accidents and injuries.
• Provided labor support to carpenters, masons and other skilled trades.
• Helped with erecting scaffolding and ladders.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Managed inventory levels to minimize stockouts while reducing overhead costs.
• Generated repeat business through exceptional customer service.
• Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
• Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
• Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
• Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
• Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
• Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
• Improved operational efficiency by adopting new technology for inventory management.
• Optimized scheduling to ensure adequate staffing during peak hours, improving service efficiency.
• Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
• Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
• Facilitated team-building activities, enhancing team cohesion and morale.
• Oversaw daily operations to maintain store cleanliness and organization.
• Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.

• Loaded, unloaded, and moved material to and from storage and production areas.
• Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
• Improved worksite efficiency by maintaining clean and organized work areas.
• Performed general housekeeping and cleaning tasks.
• Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
• Promoted a positive work environment by demonstrating strong teamwork and communication skills.
• Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
• Maintained high-quality workmanship through attention to detail and adherence to industry standards.
• Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
• Delivered consistent results under challenging weather conditions or other external factors affecting productivity.
• Facilitated timely project completions by consistently meeting deadlines for assigned tasks.
• Bolstered team morale with a positive attitude and willingness to help others when needed.
• Assisted in reducing material waste by accurately measuring, cutting, and assembling materials as needed.
• Enhanced project timelines by collaborating effectively with team members on various tasks.
• Used variety of hand and power tools to complete tasks.

• Completed store opening and closing procedures and balanced tills.
• Trained new employees and delegated daily tasks and responsibilities.
• Maintained a clean and organized work environment, ensuring safety standards were met consistently.
• Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
• Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
• Trained new employees on company policies, procedures, and best practices for optimal performance.
• Helped store management meet standards of service and quality in daily operations.
• Enhanced customer satisfaction through effective conflict resolution and prompt service.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Enforced company policies and regulations with employees.
• Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
• Collected, arranged, and input information into database system.