Brian Jeffery

• Representation of buyers and sellers of residential properties, specializing in investment and bank owned properties
• Complete market analysis reports to determine the market value of properties and make recommendations for listing or purchase price
• Participate in a team environment with the Maintenance Manager, Property Manager, Managing Broker, and office personnel.
• Successfully closed on 5 real estate transactions while also holding two full time management positions over the course of 1 year.
• Closing in on $1,259,000 in real estate transactions since September of 2023,
• Stayed up-to-date on industry regulations and compliance requirements, ensuring all transactions adhered to legal guidelines.

• Managed approximately 35 to 40 People.
• Mentored and trained employees to become highly skilled and successful individuals.
• Made critical decisions and worked collaboratively as an integral part of the service team
• Provided leadership in team, staff, and other leadership meetings
• Oversaw effectiveness and quality of services and certified they are provided in responsible manner to meet performance-based outcomes
• Provided one-on-one supervision and support to direct reports
• Oversaw clinical services, case management services, and treatment plan development for clients on campus
• Improved work environment and quality of service delivery
• Defined problems, collected data, established facts, and drew valid conclusions
• Read, analyzed, and interpreted financial reports, procedure manual, and other documents
• Had knowledge of contract administration.

Oversight of residential programs campus wide between Friday afternoon and Sunday evening

• Supervision of all Youth Associates (12 to 15 daily) to ensure client engagement and modeling safe and healthy behavioral choices.
• Collaborated with 2 nursing and on-call administrative personnel to proactively address potential barriers to achieving program objectives
• Managed and documented all critical incidents and communicated with all immediate stakeholders.
• Interacted with community law enforcement officials and healthcare providers as needed.

• Implemented employee benefits programs with an employer contribution.
• Successfully developed company policies, employee handbook, and team processes.
• Ensured that employees received annual evaluations and that qualified employees received annual pay increases.
• Implemented employee engagement protocols and ensured that employees were provided with quarterly standardized surveys.
• Established an employee retention program targeting new hires, by implementing a 30, 60, 90-day onboarding, review, and bonus program.
• Researched, procured, and Implemented the BambooHR HRIS system and integrated TRAX payroll system.
• Developed and implemented evaluation tools.
• Provided guidance and assistance to all employees
• Reported directly to the Managing Broker.

• Representation of buyers and sellers of residential properties, specializing in investment properties and bank owned properties
• Complete market analysis reports to determine the market value of properties and make recommendations for listing price
• Make recommendations to property owners for necessary repairs to preserve properties and maintain habitability
• Work with financial institutions to secure relinquished properties, arrange for removal and disposal of non-fixture property contents and ongoing maintenance.

• Work performed included completion of estimates and submission of completed work orders for billing
• Receive and process work requests from tenants, obtain property owner approval, and delegate work tasks to Maintenance Technicians
• Follow up with tenants to ensure work has been completed in a timely manner
• Evaluate residential properties to ensure habitability and safety issues were adequately addressed
• Made recommendations to property owners for necessary repairs to preserve properties and maintain habitability
• Addressed all City Code violations in a timely manner, as identified by City Inspectors
• Provided property owners with estimates for rehabilitation of damaged or newly acquired properties
• Supervised Maintenance Technicians and Cleaning Specialists
• Developed and implemented the company Policy and Procedure Manual.

• Managed an ongoing caseload of up to 58 children and adolescents,
• Partnered with families, Juvenile Court Services, community agencies, and community support systems to achieve safe permanency outcomes for children and families
• Made permanency recommendations in the Juvenile Court and testified on behalf of the Iowa Department of Human Services.
• Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
• Updated client documentation for accurate, compliant and current records.
• Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
• Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
• Supported clients and families with empathy and compassion during difficult times.
• De-escalated stressful situations through individual and family crisis interventions.