Brian Johnson

Advise and recommend hotel and food service venues with projects

special focus on food and beverage profitability, marketing strategy,training and development

• Developed and implemented strategies to increase sales and profitability.
• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
• Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
• Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
• Implemented operational strategies and effectively built customer and employee loyalty.
• Developed and maintained relationships with customers and suppliers through account development.
• Managed budget implementations, employee evaluations, and contract details.
• Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
• Formulated policies and procedures to streamline operations.
• Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
• Provided strategic oversight of marketing and promotional campaigns to keep campaigns aligned with overall goals and objectives.
• Collaborated with cross-functional teams to develop innovative solutions.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Interacted well with customers to build connections and nurture relationships.
• Assisted in recruiting, hiring and training of team members.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Monitored daily cash discrepancies, inventory shrinkage and drive-off.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Implemented business strategies, increasing revenue and effectively targeting new markets.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
• Mitigated business risks by working closely with staff members and assessing performance.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.
• Implemented innovative programs to increase employee loyalty and reduce turnover.
• Tracked trends and suggested enhancements to both challenge and refine company's product offerings.