Brian Johnson

Coordinated recruitment and placement of training program participants.

Evaluated modes of training delivery to optimize training effectiveness, training costs or environmental impacts.

Suggested and offered specific training programs to help workers maintain or improve job skills.

Participated and attended meetings or seminars to obtain information for use in training programs or to inform management of training program status.

Explained goals and expectations required of trainees.

Commitment to safety by performing safety audits, adhering to all prescribed and documented safety procedures, and remaining current in all safety classes required to keep certifications.

Responsibility for profit and loss, scheduling, training and inventory control.

Staff collaboration, maximize customer satisfaction, streamline procedures and improve bottom-line profitability.

Directed day-to-day operation management

Implemented policies and standard operating procedures and managed quality, customer service and logistics.

Recruited, hired and trained crew members on application of projects, customer relations and customer service.

Developed initiatives for process improvement and reviewed and assessed ongoing operations.

Oversaw financial management, budget management, accounting and payroll activities.

Motivated and evaluated personnel for performance improvement and goal achievement.

Collaborated with team leaders on quality audits and safety audits.

Addressed customer concerns with suitable solutions.

Provided quality customer service, inventory of all incoming and outgoing stock, assisted customers and coworkers, and assisted in projects when needed.

Acquisition of national and commercial accounts

Quality Service

Portfolio and job sales