Overview
Work History
Education
Skills
Timeline
Generic

Brian Johnson

Ellicott City,MD

Overview

8
8
years of professional experience

Work History

Server, Bartender

Outback Steakhouse
Ellicott City, MD
07.2018 - Current

As a server, it was a privilege to be the ambassador for the restaurant. By providing an exceptional guest experience, as well as a long-lasting memory, I made sure that our guests absolutely loved their time in our restaurant. Furthermore, I regularly engaged with my guests to make sure that their experience is one they will never forget. I always finish my sentence with 'my pleasure!'. Finally, I made sure that our guests had no question in their mind on where they wanted to go next time they chose to eat out. My responsibilities as a bartender are the same, but in addition, I know and make various drinks for my guests and other servers.

Server

Looney's Pub
Fulton, MD
06.2018 - 11.2019

As a server, it was a privilege to be the ambassador for the restaurant. By providing an exceptional guest experience, as well as a long-lasting memory, I made sure that our guests absolutely loved their time in our restaurant. Furthermore, I regularly engaged with my guests to make sure that their experience is one they will never forget. I always finish my sentence with 'my pleasure!'. Finally, I made sure that our guests had no question in their mind on where they wanted to go next time they chose to eat out.

  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.

Line Cook, Bar Back

LIBERATORE'S Ristorante
Fulton, MD
01.2018 - 11.2019

As a line cook, it was my responsibility to:

  • Prepare the kitchen for operation every morning.
  • Stocked and restocked kitchen supplies as needed.
  • Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
  • Know how to use every station, from sauté to oven, and be able to make everything from the menu.
  • Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
  • Be diligent in order to prevent unnecessary mistakes that waste money.
  • Communicated effectively with other staff members regarding orders and menu changes.
  • Disassemble and thoroughly clean the kitchen after we close.

As a barback, it was my responsibility to:

  • Assist in opening the bar and restaurant.
  • Assure the bartenders are stocked up and have everything they need to give their best service.
  • Successfully managed multiple tasks simultaneously while providing quality service.
  • Maintain the bar and bar area.
  • Assist in cleaning and closing of the restaurant.

Bus Boy, Host, Server

Glory Days Grill
Ellicott City, MD
06.2016 - 06.2018

As a busboy, it was my responsibility to clean off, wipe off, and sweep up various dirty tables after guests have left. I also restocked the table with the appropriate amount of silverware.

As a host, it was my pleasure to greet the arriving guests with a smile and a warm greeting. After acquiring various information, such as the amount of guests in a party, special conditions such as kids, menus, gluten-free menus, etc., and preferred seating, I escorted them to their table/booth. After doing this, I informed them of our daily specials and other important information. Finally, I gave a farewell "I'm sure you will enjoy your meal, and your server will be right over!"

As a server, it was a privilege to be the ambassador for the restaurant. By providing an exceptional guest experience, as well as a long-lasting memory, I made sure that our guests absolutely loved their time in our restaurant. Furthermore, I regularly engage with my guests to make sure that their experience is one they will never forget. I always finish my sentence with 'my pleasure!'. Finally, I made sure that our guests had no question in their mind on where they wanted to go next time they chose to eat out.

  • Processed payments from customers using a POS system.
  • Answered customer inquiries regarding the menu, restaurant services, and special promotions.
  • Managed dining room layout to maximize efficiency of staff members.

Education

Certificate - Emergency Medical Technology

Applied Research Laboratory
Ellicott City, MD
05-2016

Criminal Justice

Howard County Community College
Columbia, MD

Skills

  • Customer Service
  • Landscaping
  • Supply Restocking
  • Verbal and written communication
  • Cleaning and sanitizing
  • Medical emergencies
  • CPR and First Aid
  • Critical decision-making skills

Timeline

Server, Bartender

Outback Steakhouse
07.2018 - Current

Server

Looney's Pub
06.2018 - 11.2019

Line Cook, Bar Back

LIBERATORE'S Ristorante
01.2018 - 11.2019

Bus Boy, Host, Server

Glory Days Grill
06.2016 - 06.2018

Certificate - Emergency Medical Technology

Applied Research Laboratory

Criminal Justice

Howard County Community College
Brian Johnson